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Precision Auto Repair
- Auto Repair
- Albertville, MN
About this business
Albertville’s friendly neighborhood auto repair shop
Location details
11110 61st St NE, Albertville, MN, 55301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They punctured a hole in my passenger seat and won’t repair the damage they caused. We’ve stopped in there twice and called numerous times. When we showed them the damage they said “you can’t prove it”. Terrible customer service. It’s literally a $125 repair. Shame on this business. We’ve been loyal and have four vehicles, it’s too bad.
Business response:
Hello, this is Rob. My shop manager filled me in on this when I returned from vacation, and I know he gave you some places to call to get estimates. I would be happy to give you a call to discuss on Monday as we are closed for the weekend now. We value all of our customers and would never knowingly damage a vehicle, and I think your past experiences would attest to that. This one is tough because you think we put a hole in your seat and my staff doesn't think they did. Regardless, I'll call you on Monday so that we can resol... read more
RecommendedRob and crew are friendly and knowledgeable. Everything’s done in a timely fashion. Highly recommended!
the team at the shop is always making you feel at home while you wait. they go above and beyond and dont make you feel stupid!
Excellent customer service, quick repair!
Great service and friendly staff. Prices comparable to other local shops. I Would definitely recommend them.
Ended up with a flat tire on the truck so through on the spare and tossed the bad tire in the back. Called and in a few hours had an appointment to repair tire and a oil change to boot. Service was quick and timely as always and I was on my way home. I totally expected the spare to be in the back of the truck but when I dropped the tailgate and found no tire I thought no way. Looked under the truck and there tucked away where it belongs was the spare. No big deal but a classy and much appreciated move. This is the attention ... read more
I am so glad a co-worker recommended me to you! Car repairs always make me so nervous so when my car started making a noise, I could only ignore it so long. Thank you for not judging me and making me feel so comfortable. I couldn’t say enough nice things about this place. This is hands down the best car repair place I’ve ever been too. Thanks again!!
We were extremely satisfied with our Precision Auto Repair experience!! They are friendly, helpful, honest, knowledgeable, and they do fantastic work! I’m happy to say we have a new home for our vehicles and I will recommend Precision to everyone!
Thanks for the great customer service and for going the extra mile for me! I really appreciate it!
Frequently asked questions about Precision Auto Repair
How is Precision Auto Repair rated?
Precision Auto Repair has a 4.8 star rating with 325 reviews.
When is Precision Auto Repair open?
Precision Auto Repair is closed now. It will open on Monday at 7:00 a.m.
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