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Precision Auto Care

4.5

About this business

Complete Auto Repairs and Maintenance 

Location details

1255 Sunnyview Rd NE, Salem, OR, 97301, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.5122 reviews
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Emily P.'s profile image
Emily P. 
10 years ago

absolutely terrible!!! I had broke down next to the shop and they told me they could look at it for 30 mins before charging me. My car had started just fine this morning and had died and they told me it was because I had a bad starter. That makes no sense at all because a bad starter wouldn't cause it to die. And I had never had a starting promenade with it before. Not even that morning 5 minutes before it died. And my car is a manual. It could be push started. They looked at my car for a half hour. Before they got it it was... read more

Jessica O.'s profile image
Jessica O. 
11 years ago

This shop is horrible! The techs aren't certified, repairs as simple as an oil change take all day, the customer service of all employees, including the owner are beyond unprofessional. I went in for a simple radiator swap, was there for 5 hours, the tech that worked on my car never changed out a radiator before. And two days later my transmission starts leaking and slipping gears. Come to find out, radiator was installed improperly and Precision Auto Care wouldn't acknowledge the issue and instead I got screamed at by the b... read more

Chris T.'s profile image
Chris T. 
11 years ago

Went to Precision to have my radiator repaired and left with more issues. They broke a part and caused my transmission to leak. Went to the shop and they yelled at us and would not claim any responsibility or even look at the problem. Will never return to this shop. Mitch hires non certified techs that yell at customers. 

JUstin's profile image
13 years ago

Dishonest, Poor Workmanship, Definitely a lack of PRECISION – I took a vehicle in that had a couple simple issues that needed addressed. I received a fairly large bill for the work, but was pretty confident they had done the job right. It turned out that when the problems continued I had a friend who knows a bit about mechanics look at it and nothing in the least had been done to the vehicle to fix the problems. So I took it back in and told them nothing had changed, and I sort of expected them to fix it properly with little... read more

Webbers's profile image
13 years ago

Honest Helpful Business – I was traveling south on I-5 when a belt broke. I just picked this place because it was close. I found them to be courteous and helpful. They had to order the belt but they did a safety inspection and found I needed four other belts. I thought there prices were reasonable. They fixed the problem that day. And they went the extra mile for the safety check. I am forever grateful and will be going back to them again - hopefully, not on an emergency basis! 

Frequently asked questions about Precision Auto Care

How is Precision Auto Care rated?

Precision Auto Care has a 4.5 star rating with 122 reviews. 

When is Precision Auto Care open?

Precision Auto Care is closed now. It will open tomorrow at 8:00 a.m. 

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