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Prattville Primary Medicine

2.7

About this business

Location details

645 McQueen Smith Rd N #309, Ste 309, Prattville, AL, 36066, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
2.766 reviews
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Kristen Bridges's profile image
Kristen Bridges 
3 weeks ago

This office supposedly accepts walk-ins, but don’t count on it. My husband has gone there and received good care, so when my son had an issue, we thought we’d give them a try again. They originally told my husband, on a Friday, to bring my son back on Monday. Then, Monday, they told him the doctor was out, come back Tuesday. Then, Tuesday, we arrived around 1:05 pm (which is when this office reopens after lunch), and we were told the doctor is not accepting any more patients, that they are ‘at capacity’. Only one lady waitin... read more

Kristen Bridges's profile image
Kristen Bridges 
3 weeks ago

This office supposedly accepts walk-ins, but don’t count on it. My husband has gone there and received good care, so when my son had an issue, we thought we’d give them a try again. They originally told my husband, on a Friday, to bring my son back on Monday. Then, Monday, they told him the doctor was out, come back Tuesday. Then, Tuesday, we arrived around 1:05 pm (which is when this office reopens after lunch), and we were told the doctor is not accepting any more patients, that they are ‘at capacity’. Only one lady waitin... read more

Secenitha Hall's profile image
Secenitha Hall 
2 months ago

Jasmine and RaKeisha provide excellent customer service and always respond promptly whenever I reach out. Thank you both keep up the great work 

Shaya Lashley's profile image
Shaya Lashley 
3 months ago

I waited 3 months for an appointment, they rescheduled because the nurse was sick. That's fine. It's another month before they can see me. A week before my appointment and they are pushing the appointment back ANOTHER month. 

child of the Most Holy GOD's profile image
child of the Most Holy GOD 
5 months ago

I have provided more than x 2 my insurance card. One month prior to arrival, thru the email request, and at the kiosk at the day of service 08/19/2025. On 08/21/2025 I received another request for my insurance. I went to the billing office & provided my insurance card again. At the day of service, some of my information was incorrect in your system. Does someone need glasses? Does the Baptist Staff need to pay attention? Most definitely something is NOT operating correctly. Lack of professional attention. I do not need to be... read more

Frequently asked questions about Prattville Primary Medicine

How is Prattville Primary Medicine rated?

Prattville Primary Medicine has a 2.7 star rating with 66 reviews. 

When is Prattville Primary Medicine open?

Prattville Primary Medicine is closed now. It will open at 8:00 a.m. 

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