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Prattville Primary Medicine
- Medical Centers
- Prattville, AL
About this business
Location details
645 McQueen Smith Rd N #309, Ste 309, Prattville, AL, 36066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have provided more than x 2 my insurance card. One month prior to arrival, thru the email request, and at the kiosk at the day of service 08/19/2025. On 08/21/2025 I received another request for my insurance. I went to the billing office & provided my insurance card again. At the day of service, some of my information was incorrect in your system. Does someone need glasses? Does the Baptist Staff need to pay attention? Most definitely something is NOT operating correctly. Lack of professional attention. I do not need to be... read more
Went to the Silver Hills walk in clinic yesterday. Everyone was pleasant and very helpful. Especially Cassey Culpepper NP. I am so glad to this resource in Prattville.
Just moved to Alabama and called on two separate occasions to try to schedule a new patient appointment. Both times, the call was answered by an extremely rude person in the scheduling department who told me that nothing was available for 4-6 months. It's understandable that there is a long wait for appointments, but there is absolutely no excuse to be rude about it. I called back the following week in case someone was having a bad day, but the second call was worse than the first. Based on this encounter, I wouldn't choose ... read more
Good customer service and caring staff.
Frequently asked questions about Prattville Primary Medicine
How is Prattville Primary Medicine rated?
Prattville Primary Medicine has a 2.7 star rating with 62 reviews.
When is Prattville Primary Medicine open?
Prattville Primary Medicine is open now. It will close at 4:30 p.m.
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