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Pottery Barn Kids

3.2

About this business

Location details

4633 26th Ave NE, Seattle, WA, 98105, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.2114 reviews
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Sandheep Venkataraman's profile image
Sandheep Venkataraman 
on Google
3 weeks ago

Don’t buy any power recliners. They have zero customer service once it leaves the store or is shipped. You have no emails to call. It’s constant phone calls which lead to ppl who say they cant help you with anything. The ppl on the phone are absolutely unhelpful probably underpaid so they dont care. You have no recourse. They wont even share a customer service email so that there’s no paper trail. It’s just really stage. When buying the store tells you they will cover the mechanical parts for time. The website q/a says they ... read more

Nicole Skaggs's profile image
Nicole Skaggs 
on Google
a month ago

Have been a fan of the pottery barn family of products for years, I have the credit card and did a wedding registry at pottery barn years ago I was very happy with. Doing a registry & using a designer from pottery barn kids seemed like an obvious choice, but after our experience we chose to spend much less than originally intended at the store. The registry was cumbersome, we had to redo it a few times and it added random items, some of which were purchased by our family and had to be returned. They were accommodating with t... read more

Elizabeth Moreau's profile image
Elizabeth Moreau 
on Google
a month ago

When you are just hoping for the best but you get Jill and she goes above and beyond for you! Called from Boston, for a delivery to Portland and Jill in the Seattle store made it happen! She had an item that was sold out across the country, she mailed it to OR and then placed orders for items not in her store!! Of course they all had to be there rush! Yup, Jill got them there!! Jill is a Rock Star !! 

Jessica McRoberts's profile image
Jessica McRoberts 
on Google
2 months ago

Most of the staff at Pottery Barn Kids in University Village are polite and helpful, but our experience with Pandora was disappointing. On two separate visits, she made rude comments about how pregnant my sister looked — once at just 8 weeks and again at 7 months. She also repeatedly criticized us for being “unprepared” and dismissed our budget concerns, saying a $2,000 nursery chair was “the MOST important thing” and questioning how we hadn’t figured that out yet. Her attitude made an already emotional process feel judgment... read more

Jessalyn and Jeremy Shanebrook's profile image
Jessalyn and Jeremy Shanebrook 
on Google
2 months ago

Went to buy my son’s backpack and lunchbox in store instead of ordering online to have a fun in store experience. The sales woman helping us made us feel uncomfortable, telling us at first they didn’t have what we asked for even though I already saw they had it for pick up in store. She proceeded to tell us it was more expensive than what I had in my cart online, making us feel like we were going were asking for a discount when it’s literally their website. She was sour in the face and the other employees couldn’t bother to ... read more

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Frequently asked questions about Pottery Barn Kids

How is Pottery Barn Kids rated?

Pottery Barn Kids has a 3.2 star rating with 114 reviews. 

When is Pottery Barn Kids open?

Pottery Barn Kids is closed now. It will open at 10:00 a.m. 

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