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Pottery Barn Kids

3.3

About this business

Location details

9722 Great Hills Trail #220, Ste 220, Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.386 reviews
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Kimberly Garcia's profile image
Kimberly Garcia 
5 days ago
Nellie Wurtsbaugh's profile image
Nellie Wurtsbaugh 
a month ago

They're very nice at this store at Arboretum 

J S's profile image
J S 
2 months ago

Sarah assisted me with my backpack embroidery and went above and beyond to ensure I was completely satisfied with my purchase. She was incredibly communicative, thoughtful, and attentive throughout the process. If Sarah is there, you can be confident you're in good hands—she’s truly committed to providing outstanding customer service and will make sure you have everything you need. 

Vee H's profile image
Vee H 
2 months ago

Brooke welcomed us with a smile on her face and was very patient with us (I think she’s helped us out many times before) and helped us order the perfect chair and get it personalized for our son for his first birthday. I really appreciate her patience and kindness while my son ran around the store and my husband and I were distracted. Thank you so much Brooke! We love this place and your customer service makes us want to keep returning for more awesome things! Sarah is also very lovely and kind when I spoke to her on the pho... read more

Morgan Schulte's profile image
Morgan Schulte 
3 months ago

ONLINE REVIEW -NOT STORE- If you order online make sure you have enough credit on your Credit card and also make sure to order MONTHS before your item/item's are needed. They soft charge your card for the full amount when purchase. Then as the items get Shipped, they charge for each individual item, since I had embroidery/engraved items everything has shipped separately. I have had soooo many charges on my card from pottery barn it is crazy. NOT to mention some of the items I ordered are on back order, but I was not informed... read more

Frequently asked questions about Pottery Barn Kids

How is Pottery Barn Kids rated?

Pottery Barn Kids has a 3.3 star rating with 86 reviews. 

When is Pottery Barn Kids open?

Pottery Barn Kids is closed now. It will open at 10:00 a.m. 

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