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Pottery Barn
- Retail
- Mission Viejo, CA
About this business
Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs and brick-and-mortar stores all over the world, they got their start in 1949 in Chelsea, New York. Shop furniture, bedding & accessories designed to help you create a home that's as beautiful as it is comfortable.
Location details
524 Shops At Mission Viejo, Mission Viejo, CA, 92691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
They encourage you to go into the store to purchase but when I did they seemed put out when you ask to check stock. Won’t go back nor online. Terrible customer service service.
This review is solely towards most, but not all sales associate at this store. My experience here the last few times have been unpleasant. The sales people are not helpful and extremely extremely rude. Whether you buy $20 item or $100 item. Poor customer service.
This review is solely towards most, but not all sales associate at this store. My experience here the last few times have been unpleasant. The sales people are not helpful and extremely extremely rude. Whether you buy $20 item or $100 item. Poor customer service.
We came into the Pottery Barn in Mission Viejo near us and were greeted by lovely staff member. He introduced us to a lovely woman named Lauren Schubert, who was so kind and helpful to us, which was wonderful since I have mobility issues and immune issues. She saw us with masks and offered to put one on to protect us. We would recommend her to anyone looking for fabulous customer service. She was patient and professional as well. Suzy and Stan S
We saved for months - felt so excited when we finally pulled the trigger on the farmhouse canopy bed. To be able to afford high end furniture felt like such an accomplishment. Turns out the quality is horrible. Canopy was squeaky every time we made the slightest move. It took them a month to come and replace it. Then a few months later the entire bed snapped beneath us. Not even joking! And no, we are not overweight. Mind you we have owned the bed less than 6 months. It’s been over TWO MONTHS we’ve been sleeping in the floor... read more
Frequently asked questions about Pottery Barn
How is Pottery Barn rated?
Pottery Barn has a 3.6 star rating with 47 reviews.
When is Pottery Barn open?
Pottery Barn is closed now. It will open at 10:00 a.m.
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