Potomac Pikesville

Nick B 

on Google

3 months ago

Brief Summary: Raucher is a great doctor, but his office staff do not ever answer the phone, bill erroneously, do not maintain accurate contact records, and will not accommodate patients affected by their (i.e., the office staff’s) own incompetence. Full Review: It is a shame that the staff at this location are so grossly incompetent given the talent, knowledge, and exceptional bedside manner of physicians like Dr. Raucher. I think my last interaction with Potomac Physicians - Pikesville perfectly sums up the experience of e... read more

Bob Day 

on Google

3 months ago

Why are they allowed to operate and keep their license to practice? Why haven’t The state of Maryland closed this location how was it that they never answered their phones I tried three of locations and they still aren’t picking the phone up. I even called the main hospital in corporate office and you get the same experience. Poor we need better and more options for Maryland residence for care this is a poor and one of the worst options they need to close down. 

Ron Hare 

on Google

a year ago

This is the worst place ever to take an elderly parent. The office was difficult to find. Digital information/directory in the lobby was completely useless for finding where to go. Arrived a few minutes late because we couldn't find the office and they cancelled my 85yo mother's appointment. The effort it took to get her into the office was not minimal, but these people can't seem to spare a minute or two... and definitely don't know how to read the room. They made my mother cry!!! Never again will I try to do business with ... read more

Dee Moore 

on Google

a year ago

Made an appt 2 months ago as. New patient. They called me the same day of the appointment to inform me that the physician is not accepting new patients. Asked me did I want to see another physician I never heard of. My Dr retired so I had to choose another physician. Patient there for over 40 yrs. This is how you treat patients. 

Courtney Sanders 

on Google

2 years ago

Editing this review 3 months later. This location never answers the phone and when scheduling appointments online everything is 2 plus weeks out. I've officially given up and am switching offices. The phone number listed on google and on LifeBridge's website for this location is not accurate. The number listed says "The wireless customer that you called is not available at this time". I've come across this issue a few times, sometimes the number works, sometimes it doesn't. It's frustrating to not be able to get in contact w... read more