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Potomac Physicians

2.3

About this business

Potomac Physicians offers a range of health and medical care services. The organization maintains more than five offices in the Baltimore-Washington metropolitan area. It has been in operation for more than 15 years and offers appointment scheduling services. The organization conducts physical examinations and regular checkups. Potomac Physicians offers emergency assistance over teleph0one 24 hours a day, seven days a week. It specializes in the areas of internal medicine, family practice and pediatrics. The organization par... read more

Location details

104 Plumtree Rd # 115, #115, Creswell, MD, 21015, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat8:00 a.m. to 12:30 p.m.
SunClosed
2.3127 reviews
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Kathleen Graumann Sibiski's profile image
Kathleen Graumann Sibiski 
3 years ago

pharmacy been leaving messages since 12/01 and BP Medication still not filled. They don't return calls or anything! 

Joann Marie Quinlin's profile image
Joann Marie Quinlin 
4 years ago

I'm so tired of this place you can never get anyone to answer the phones. I've tried numerous times today- once I was left on listening to the answering machine for 24 minutes!! I took a screenshot. I have called at least 20 plus times. Finally got someone, said my prescription was ready- husband goes to pick up- 3 hours later-- and was told it's not ready. Ridiculous. I am not the only one who calls and it takes I swear all day to finally have someone answer. It's gotten really bad. I'm considering leaving after being a pat... read more

Jessica Nicole Adolfo's profile image
Jessica Nicole Adolfo 
4 years ago

My father has been trying for weeks to get his test results. He’s called several times a week and expressed his concerns about not receiving a return call. He was promised a return call and still NOTHING. So I went to the website to find an email address to help him get a response and there isn’t a way for me to do that. My dad loves his doctor but apparently the staff in this office can’t get it together. So for good reason I can not recommend this practice. 

Julie Grim's profile image
Julie Grim 
5 years ago

what a disgrace. see my review on google maps. never again. utter incompetence. 

Stephen Hill's profile image
Stephen Hill 
6 years ago

This place continues to be an absolute comedy of errors when it comes to customer service. Which is a shame, as the doctors themselves really do a nice job. The latest today - show up for a 9:15 appt (that I made on Monday via telephone) that they don’t have on the books. Then they act like they’re moving heaven and earth to get you in by 10:15. At least two others people have come in while I have been here and they’re not on the books either. Time to shop around... 

George Janouris's profile image
George Janouris 
6 years ago

Take your appointment time, add atleast 1.5 hour wait to even get back to a room. Then add another 45 minutes before you're seen. It's always running behind. If you show up 1.5 hours late, you owe them a cancellation fee, if they show up that late, oh well. 

Michelle Kirn's profile image
Michelle Kirn 
7 years ago

1 star only because 0 stars was not an option. Any Dr. should know you are only as good as your support staff, and this place should be ashamed of themselves. 

Kaitlin Lindros's profile image
Kaitlin Lindros 
7 years ago
Amy Bergstrom Ormord's profile image
Amy Bergstrom Ormord 
7 years ago

This place is a complete joke! It should be a medical walk in facility and not a "Dr's office". It doesn't matter what time of day your appointment is, they are ALWAYS behind!! Today was it for me! My daughter had an appointment at 8:15 this morning (second patient of the day). We sat in the room for an hour, and so at 9:15 we left. There is NO EXCUSE for this...you are already an hour behind schedule with your second patient! The staff doesn't even have respect enough to even call to find out why I left OR better yet apolog... read more

Frequently asked questions about Potomac Physicians

How is Potomac Physicians rated?

Potomac Physicians has a 2.3 star rating with 127 reviews. 

When is Potomac Physicians open?

Potomac Physicians is closed now. It will open tomorrow at 8:00 a.m. 

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