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Potbelly
- Sandwiches
- Skokie, IL
About this business
Ditch the sad desk lunch and treat yourself to a delicious sandwich near Edens Expressway! Located just steps from Westfield Old Orchard, Potbelly Sandwich Shop is your go-to lunch spot on the North Shore. We've got all your favorites piled high with premium meats and melty cheese. And don't forget our fresh-baked cookies – let's just say they disappear fast. Feeding a crowd? Our catering menu is here to make your life easier (and tastier). From sandwich platters to fresh salads and more, we've got something for everyo... read more
Location details
4999 Old Orchard Rd Center, Skokie, IL 60077, Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
So this review come after over 6 months that I'm visiting this restaurant and based on what I saw during this time and noticed about all workers . This place it's nice and clean .Food very delicious I like all workers they are very nice,pilots & very professional, wearing gloves,hat,hair net .Dealing with all and , showing respect to all customers and the way that talking and the way that dealing with delivery drivers as well !! Keep the good work guys !!!
I had one of the worst customer service experiences of my life at this Potbelly location back in February. I was unfamiliar with how to order, and instead of helping me, the man behind the counter was sarcastic and belittling. His tone was rude and dismissive, and he made me feel incredibly uncomfortable — to the point that I left in tears. He told me he would apologize, but never followed through. No one should be treated like that, especially when they’re just trying to order food. It was humiliating and completely uncalle... read more
I normally take my break here and it's been pleasant besides the place always been in need of cleaning the vibe was cool but today 5/18/25 @ 4:11 pm I asked for chili with onions and please fill the cup up so the cashier appears to be having a bad day today didn't respond to fill up please and after he charge me let a big sneeze and walked off, so after I got the manager attention and told him what happened he could care less so I got a refund and left won't be back ......
Only once in the past 2 weeks did they actually make the sandwich correct. Took the sandwich back in two of those times where they messed up and they refused to add the missed ingredients claiming the sandwich was fine accusing us of lying. We even took pictures. Rude inexperienced manager. The lady with the mask on her face is the one that usually messes up this sandwiches and today they were drenched and soggy both sandwiches. Going to contact corporate and start shopping at a different location.
Frequently asked questions about Potbelly
How is Potbelly rated?
Potbelly has a 4 star rating with 386 reviews.
When is Potbelly open?
Potbelly is closed now. It will open tomorrow at 10:00 a.m.
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