Potbelly's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Potbelly

3.7

About this business

Location details

15901 S Harlem Ave, Tinley Park, IL 60477, Tinley Park, IL, 60477, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
3.7192 reviews
Select a rating
Meghan Germino's profile image
Meghan Germino 
4 months ago

Not sure why they’re many negative reviews. I come here often and never faced an issue until sandwich day the other day. I typically never order from places during specials like this unless it’s right when they open because come rush&lunch hour i feel like it’s a given they’re super busy. Anyways, they are very accommodating & willing to make any issue that happened, be fixed right away. 

Blah Blah's profile image
Blah Blah 
4 months ago

Went in to grab a Uber Eats and it took 30+ minutes to grab the order. Everyone of the employees are very slow and don’t know how to keep up. The store kept piling with customers and they kept going at a very slow pace. The workers need to be faster and more efficient. The workers were doing orders that had just came in and didn’t work on the old ones that people were waiting for. Horrible crew. This was absolutely ridiculous. 

Mohammad Shoman's profile image
Mohammad Shoman 
4 months ago

They added bacon to my sandwich by mistake and they didn’t change the sandwich they just removed it it’s was still there as Muslim restaurant need to accept the fact we don’t eat it 

Abdallah Atshan's profile image
Abdallah Atshan 
5 months ago

On the phone while waiting for sandwich chips and Float . Sandwich got done but still on the phone waiting for a float.root beer float is nasty btw ! Chargers for a drink as well even though I paid for the float . 

Erik Munoz's profile image
Erik Munoz 
6 months ago

I'm not sure where the order is coming from but someone is instructing the staff to go light on the meat when Potbelly has a BOGO special. Potbelly from time to time has a BOGO special. So being a potbelly fan we decided to take advantage of this. Two sandwiches were ordered for pickup through the app, Avo Turkey and an Italian. When I get home and open my sandwich, we were greeted to the most pitifully filled sandwiches. The Italian, I kid you not, had 1 slice of each of the 4 meats. The Avo turkey legitimately had 1 slice ... read more

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 3.7 star rating with 192 reviews. 

When is Potbelly open?

Potbelly is open now. It will close at 9:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com