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2588 Worldgateway Pl, Detroit, MI 48242, Detroit, MI, 48242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 5:00 a.m. to 10:00 p.m. | |
| Sun | 5:00 a.m. to 10:00 p.m. |
Service workers were unclear or hardly spoke when I asked questions of the menu and when I paid. The lady at the register was on her phone while no one was in line and the drink service area was in disarray and needed attention. When I went to pay, her demeanor was not pleasant, as if she didn’t want to be there, which translated to me that I was the problem and wasn’t welcome. The bag that my sandwich came in was covered in mayonnaise and other stuff. There were no napkins, just a bulk roll of bathroom paper towel. The sand... read more
I tried to scan for my points and was looked at like I was an idiot for asking. Food was great, personal making it was as well… but the person working the checkout was no pleasant at all.
I rarely ever comment on any service but smile please - stopped in - food was great - person putting on our toppings looked miserable - after saying thank you - i got not even a response - be kind - it goes a long way Tuesday at 5:20 pm
This was a very tough review because no exaggeration " this was the best potbelly sandwich ive ever had " However, they double charged me for soup and it was already more than $24 a person. Tough decision
Customer service was friendly and attentive. Food was the perfect thing for a 2.5 hour layover in the early morning. Daniel W is a rockstar!
Potbelly has a 3.9 star rating with 800 reviews.
Potbelly is open now. It will close at 10:00 p.m.
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