Potbelly's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Potbelly

3.9

About this business

Location details

2588 Worldgateway Pl, Detroit, MI 48242, Detroit, MI, 48242, United States

Get directions
WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat5:00 a.m. to 10:00 p.m.
Sun5:00 a.m. to 10:00 p.m.
3.9800 reviews
Select a rating
Chris V's profile image
Chris V 
3 days ago

Service workers were unclear or hardly spoke when I asked questions of the menu and when I paid. The lady at the register was on her phone while no one was in line and the drink service area was in disarray and needed attention. When I went to pay, her demeanor was not pleasant, as if she didn’t want to be there, which translated to me that I was the problem and wasn’t welcome. The bag that my sandwich came in was covered in mayonnaise and other stuff. There were no napkins, just a bulk roll of bathroom paper towel. The sand... read more

Eli Wiles's profile image
Eli Wiles 
4 days ago

I tried to scan for my points and was looked at like I was an idiot for asking. Food was great, personal making it was as well… but the person working the checkout was no pleasant at all. 

Tony Bitonti's profile image
Tony Bitonti 
2 weeks ago

I rarely ever comment on any service but smile please - stopped in - food was great - person putting on our toppings looked miserable - after saying thank you - i got not even a response - be kind - it goes a long way Tuesday at 5:20 pm 

Mark Saling's profile image
Mark Saling 
2 weeks ago

This was a very tough review because no exaggeration " this was the best potbelly sandwich ive ever had " However, they double charged me for soup and it was already more than $24 a person. Tough decision 

Eric Nao's profile image
Eric Nao 
3 weeks ago

Customer service was friendly and attentive. Food was the perfect thing for a 2.5 hour layover in the early morning. Daniel W is a rockstar! 

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 3.9 star rating with 800 reviews. 

When is Potbelly open?

Potbelly is open now. It will close at 10:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com