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Potbelly
- Sandwiches
- Naperville, IL
About this business
Location details
236 S Washington St, Naperville, IL 60540, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
ello, I picked up my order tonight and the orders were completely wrong. Literally all the wrong topping on each sandwich I just feel like my order was rushed and not checked prior to placing the order in the pick up area. A waste of $30, very disappointing and unenjoyable. I placed this order at 7:41pm for pick up at 8:30pm that was more than enough time to check. And of course they were closed by the time I realized my order was wrong. Tiana
We ordered 3 sandwiches and 1 chicken and 2 veggie pizzas for takeout, with clear instructions that the veggie pizzas should have no meat. While the order slip had the correct instructions, when we got home and checked, one of the veggie sandwiches had pepperoni in it. A vegetarian in our group accidentally took a bite, became sick, and we requested a refund rather than driving back downtown for a replacement. The female manager assured us we’d receive a refund within 24 hours, but nothing was processed. On the third day, wh... read more
Just awful. Should’ve suspected it when someone else was complaining & asking for a refund while we were ordering. Anyway, got our sandwiches home to discover they only put 2 pieces of meat & a slice of cheese on the sandwich & that was literally it. No lettuce, tomato, mustard, mayo or anything else. You couldn’t even call what we had a sandwich. Huge bummer.
I’m not usually the type of person to leave negative reviews, especially on some random sandwich shops page, HOWEVER :) I have the time today. I just went to potbelly’s with my family and I have a couple things to note, 1. The service was questionable. Someone that was sweeping the floor greeted us at the door and that was nice; but the rest of the staff making sandwiches seemed to be bothered and overwhelmed with our basic orders and they weren’t very friendly. A little bit pushy as well. The dude putting the toppings on th... read more
Frequently asked questions about Potbelly
How is Potbelly rated?
Potbelly has a 4.1 star rating with 227 reviews.
When is Potbelly open?
Potbelly is open now. It will close at 9:00 p.m.
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