Potbelly's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Potbelly

4.2

About this business

Ditch the sad desk lunch and treat yourself to a delicious sandwich near the Naperville Riverwalk! Located in downtown Naperville, just a short walk from Naper Settlement, Potbelly Sandwich Shop is your go-to lunch spot in Naperville. Step inside and enjoy all your favorites piled high with premium meats and melty cheese. And don't forget our fresh-baked cookies – let's just say they disappear fast. Feeding a crowd? Our catering menu is here to make your life easier (and tastier). From sandwich platters to fresh salads... read more

Location details

236 S Washington St, Naperville, IL 60540, Naperville, IL, 60540, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.2224 reviews
Select a rating
Leticia Becerra's profile image
Leticia Becerra 
on Google
4 months ago
Audrey Kuhn's profile image
Audrey Kuhn 
on Google
5 months ago

I’m not usually the type of person to leave negative reviews, especially on some random sandwich shops page, HOWEVER :) I have the time today. I just went to potbelly’s with my family and I have a couple things to note, 1. The service was questionable. Someone that was sweeping the floor greeted us at the door and that was nice; but the rest of the staff making sandwiches seemed to be bothered and overwhelmed with our basic orders and they weren’t very friendly. A little bit pushy as well. The dude putting the toppings on th... read more

Araceli Cardenas's profile image
Araceli Cardenas 
on Google
6 months ago

Kimberly was great and very knowledgeable in making suggestions on what to order. She made my family and I feel welcomed 

Sanjay Bhatt's profile image
Sanjay Bhatt 
on Google
8 months ago

I highly recommend this place for potbelly sandwiches. The customer service is excellent. I would highly recommend Priyanka and Teddy for excellent customer services and going beyond. They were very courteous and helpful during my recent visit. They showed amazing enthusiasm even though it was getting close to 9 pm. The sandwich was warm and prepared very well. The ingredients were fresh. They also offered new sauces which were on the menu. The shake was amazing. 

Neil Wallace's profile image
Neil Wallace 
on Google
10 months ago

Had the best service I have ever had at a Potbelly today. Caliah was great. So very friendly and knowledgeable about the product. An asset! Sandwiches were great and I loved the toasted marshmallow shake. 

View all google reviews

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 4.2 star rating with 224 reviews. 

When is Potbelly open?

Potbelly is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com