Potbelly's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Potbelly

4.1

About this business

Location details

236 S Washington St, Naperville, IL 60540, Naperville, IL, 60540, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.1236 reviews
Select a rating
Selina H's profile image
Selina H 
2 weeks ago

Alante has amazing customer service. I love his positive attitude! 

Caitlin O'Shea's profile image
Caitlin O'Shea 
2 weeks ago

We were served by a guy whose name started with an A (sorry we can’t remember), but it was amazing! Great service :) 

Jacinta Williamson's profile image
Jacinta Williamson 
a month ago

Went back to get Southwest Chicken avocado wrap as it was the best I’ve ever had. Unfortunately it was the worst today. Dry and wrap was hard and not cooked well. Server had to ask me multiple times what I ordered. He looked out of it. I had to throw it away. Never again. 

Tim Berneche's profile image
Tim Berneche 
a month ago

Love Potbelly and I went out of my way to go to this one running errands. I love the downtown setting and the ease of parking in the garage in the back, not to mention the nice walk on the north side of the building. 

Michelle's profile image
Michelle 
2 months ago

The level of incompetence with the employees here is insanely bad. They ask to repeat your order several times and still get it wrong. Girl making the sandwiches is talking on her personal phone while trying to listen to customers at the same time. Manager came out and asked her if she was on her phone....she says no right in front of customers. Place is dirty, no one wipes tables. We waited 15 minutes for a single sandwich to be made. Update: I spoke with Jenna, the district manager finally after a few weeks (after no respo... read more

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 4.1 star rating with 236 reviews. 

When is Potbelly open?

Potbelly is open now. It will close at 9:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com