Potbelly

Alexandra Tabakov 

on Google

4 days ago

Employees here need a serious attitude adjustment. A customer in front of me politely asked, “Do you have Cheddar cheese?” The employee snapped back with, “If it’s on the menu, we have it.” That kind of rude, dismissive response is unacceptable in customer service. It wasn’t just one interaction either, the general vibe from the staff was unfriendly and unhelpful. If you’re going to run a place that depends on regular customers, basic courtesy and professionalism should be the standard. 

Sean Vigil 

on Google

a week ago

$17 is just too much for a sandwich chips and a drink. Haven’t been here in a while I don’t remember the price being this outrageous. 

Asma Ahmad 

on Google

3 weeks ago

I went to this Potbelly today. The lady at the counter was rude. When I was paying for the sandwich and drinks I wanted an empty cup. I wanted to ask the lady at the register if I could take an empty cup. But she walked away for a second . So I asked to this guy who was putting toppings on the sandwich. He was polite but this rude women yelled at me across the room to cut the attitude and can’t I see she was busy. Totally inappropriate and disrespectful behavior towards any customer. The other lady at the register came back ... read more

Sophia Demello 

on Google

a month ago

I have the rewards app and had enough points to redeem either a skinny or original sandwich… I asked which one the flat bred would be considered, they didn’t know and had me redeem the skinny. Then told me that it won’t let them redeem it. Not to mention manager was extremely rude and it was terrible customer service. Wasted 1000 point because they don’t know what they’re doing. Extremely disappointing!