Potbelly

Sophia Demello 

on Google

2 weeks ago

I have the rewards app and had enough points to redeem either a skinny or original sandwich… I asked which one the flat bred would be considered, they didn’t know and had me redeem the skinny. Then told me that it won’t let them redeem it. Not to mention manager was extremely rude and it was terrible customer service. Wasted 1000 point because they don’t know what they’re doing. Extremely disappointing! 

Jason 

on Google

3 weeks ago

Employees here are consistently rude, unfriendly, and lacking in even basic customer service. They don't want you to sit in their restaurant and always have the tables blocked off by crap so you don't sit down. Do better! 

X X 

on Google

a month ago

3 employees walked past me on their phones and each said hello to me before walking away. I had to wait for one came back to help me. They left the sandwich at the end of the heater while they left to the back and I waited. The other employees sat around on their phones in front of me and didn't look up or help. Embarrassing for the employees and the owner when screen time is more important than a person in front of you. 

PJS 

on Google

2 months ago

5-25-25 at 2:30pm ordered a soup and sandwich combo. Not a single employee who I spoke with could have cared less about helping me. The soup was cold, the sandwich was oily and soaked into the bread making it soggy, and the soda was flat. Whilst paying, the guy said the total, and literally walked away as I was paying. No have a good day, not even waiting for my payment to go through, just literally walked away. I’ll never go back to this location. $15 worth of food that I took a few bites of and threw away. 

Daniela Avendaño 

on Google

5 months ago

The place is nice, but the food is horrible. Nothing tastes good, and they use way too much sauce. The bread ends up soggy and crumbly that it's pointless. It's just a reputation and aesthetic. Don't waste your money here.