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Potbelly

3.9

About this business

Location details

14009 Research Blvd, Austin, TX 78717, Austin, TX, 78717, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
3.9287 reviews
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Jennifer West's profile image
Jennifer West 
4 months ago

Potbelly is a great kid friendly restaurant! The sandwiches are always fresh and well made. We have a picky eater and they love the cheese sandwich, not toasted. The staff is always friendly and helpful. They know that I will be ordering weekly during the school year!! ❤️ 

Turtleman420's profile image
Turtleman420 
5 months ago

I ordered online and when I got to the store I had to wait several minutes before anybody even realized I was there. It turns out they hadn't started my order. They tell me it will be a minute and then proceed to take care of a customer that just walked in. Pay better attention to the door and maybe put a bell on it. Also take care of the customers as they get there 

J C's profile image
J C 
5 months ago

They send you into the drive thru park position with no one behind you, never bring you your food, then when you come around 20 mins later and tell them you don’t want the cold sandwich they should have brought 20 mins ago, they will not refund you. Garbage location, awful customer service, poorly run affiliate. 

Chad Hranchak's profile image
Chad Hranchak 
7 months ago

16$ for the biggest sandwich they had - easily ate it all and was still hungry. I understand paying more for quality, though that was not the case for the price point. I am not a big eater ... Was actually expecting to have a bit to eat later ... Value was not there. Quality for a unique meal was not there. No incentive for me to return. 

Chicago Girl's profile image
Chicago Girl 
8 months ago

VEGANS/VEGETARIANS/FOOD RESTRICTIONS BEWARE!!The girls are sweet but the franchise owner/manager is awful! My no chicken sandwich (as shown on receipt) had chicken in it after multiple mentions to make sure because this mistake had happened to me once before.(pic below). Had once given this place 4 stars but rescinding because the owner/manager was so awful. Was told they couldn’t give me a refund and only when I asked for the number for corporate the rudest man came on the phone who told me that ‘he was busy and had things ... read more

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 3.9 star rating with 287 reviews. 

When is Potbelly open?

Potbelly is closed now. It will open at 10:00 a.m. 

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