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Potbelly

4.0

About this business

Ditch the sad desk lunch and treat yourself to a delicious sandwich near Great Hills Park! Located in The Arboretum, Potbelly Sandwich Shop is your go-to lunch spot in Williamson County. Step inside and enjoy all your favorites piled high with premium meats and melty cheese. And don't forget our fresh-baked cookies – let's just say they disappear fast. Feeding a crowd? Our catering menu is here to make your life easier (and tastier). From sandwich platters to fresh salads and more, we've got something for everyone. Rea... read more

Location details

14009 Research Blvd, Austin, TX 78717, Austin, TX, 78717, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.0281 reviews
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Cee Jay's profile image
Cee Jay 
on Google
3 days ago

Part of my order got canceled due to Potbelly’s LACK of communication. Not first time at this establishment either with said issue 

Seth's profile image
Seth 
on Google
a week ago

Very nice people. They Gladly remade my sandwich when the app messed my order up, would recommend! 

Zinni Jha's profile image
Zinni Jha 
on Google
a month ago

Had a bad experience. I asked them for salad without chicken three times and they still gave me chicken. When I returned the rep said she was working as out of courtesy that day and she didn't think it was a big problem. Very rude customer service . 

Carlton Bigsbie's profile image
Carlton Bigsbie 
on Google
a month ago

Brought back my sandwich after it was made wrong, very strange reaction where they debated what I ordered. I had enough and asked for a refund, they refused. Very odd, I was respectful and even if you feel I’m wrong I just don’t think thats a great business practice. I will never come back but hey, seems like you’re doing just fine, with zero other customers in the restaurant and all. 

Sheeru Munna's profile image
Sheeru Munna 
on Google
2 months ago

Review Title: Disappointing Service and Hygiene Concerns We visited PT Belly in Austin around 3:30 PM, looking forward to a good experience, but unfortunately, it was far from satisfactory. 1. Unprofessional Behavior: The male server was unnecessarily rude and dismissive, even going so far as to comment that “we don’t know what we want.” This kind of behavior is uncalled for and made us feel unwelcome. A more respectful and customer-friendly attitude is essential in any service-based establishment. 2. Hygiene Issues with the... read more

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Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 4 star rating with 281 reviews. 

When is Potbelly open?

Potbelly is open now. It will close at 9:00 p.m.  

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