PostalAnnex+

Jenny Walker 

on Google

a month ago

I had an absolutely excellent experience at Postal Annex and couldn’t be more impressed with their professionalism and kindness. I had to return a brand-new phone, and I’ll admit I was a little nervous about shipping something so valuable. The woman who helped me immediately put me at ease — she was knowledgeable, patient, and genuinely caring. She guaranteed that my package would be safely handled and shipped, and she was 100% right. Everything arrived exactly as promised, without a hitch. What really stood out was her will... read more

Jen Anderson 

on Google

a month ago

PostalAnnex lost my phone and now being charged $850 b/c I didn't return it. Also lost a package that contained a photo of my great uncle and nephew that can't be replaced. The owner Scott was rude and even hung up on me. He said it wasn't his problem. Never going there again. Interestingly enough it was dropped off at 11:30 am TODAY. hmmm. So it was misplaced by PostalAnnex and they won't take accountability. Customer service is terrible. Don't go there. 

Theo McGrath 

on Google

2 months ago

Came in to get my fingerprints done. Terry at the front desk was cheery and kind and had me out of there under 10 minutes. 10/10 would recommend! 

Gabriel Piltzer 

on Google

4 months ago

My son just went to get his first passport. They told him he smiled too much in the photo he brought. He walked to the PostalAnnex to get a new photo and they charged him $16 for a new one. This is a kid without an income. That is enough money for him to buy multiple meals. Congratulations, you just took advantage of a young person. 

Maxine Hiller 

on Google

6 months ago

Pretty much every time I go in and a lady is working I can almost guarantee no cordial customer service. No hello, no good bye, no you’re welcome after I say thank you many times. Both ladies are incredibly sassy and cold. Probably because I am a lady too is the reason they are cold to me and borderline super rude.