POSH Salon by Michelle Kim

Zhimin Zhang 

on Google

8 months ago

Very disrespectful of customer’s time. I made an appt two days ahead. Rearrange work and skip lunch just to make it in time for the appt. Ended up Michelle has 3 customer in her studio. She didn’t try to explain the situation and no text or call to reschedule with me. Just told me to come back another day. This happened twice. Not sure if she likes to take some walk-in customers that need more expensive service. But I think at least have the courtesy to call instead of having customers stood up:( Not planning to go back agai... read more

Yoosung Jung 

on Google

11 months ago

Did not listen to what I wanted for my hair. Ended up way too short. Will not be returning. 

brianna 

on Google

a year ago

i think what happened to me here qualifies as cruel and unusual torture according to the 8th amendment absolutely absurd customer service, she vaguely gestured to me to get the salon robe thing and put it on myself (???) while audibly texting on her phone before "shampooing my hair" felt terrible and she would ask if the water was ok while it was warm and then it would become cold. for some reason. even though i said it was ok. haircutting technique was entirely not present it looked like she was experimenting on my hair and... read more