Portland Millwork

Cody Bond 

on Google

3 months ago

I wanted to leave a review specifically for Jack Mahaffy, who is one of the technical service managers at Portland Millwork. Jack is literally the type of person who would go out of his way to help a stranger on the side of the road and ask for nothing in return. How would I know? Because I was that stranger, stranded on Santiam Pass with no cell service and a blown out tire. Even after a full day of work in Bend, with a long drive home still ahead, Jack took the time to pull over and helped get me back on the road when nobo... read more

Jill Castrina 

on Google

6 months ago

Still in a bit of shock at how badly we were treated by Portland Millwork. 15 weeks ago we placed a custom door order with Andrew with the help of our architect and were told it would take 11 weeks. Called 3 days ago to check on the order and have spend everyday since calling and never getting a call back. I literally begged the woman on the phone to have Don, the sales manager call me and still nothing from them. They eventually called our contractor (who had nothing to do with placing the original order) and told him that ... read more

Jill Castrina 

on Google

10 months ago

Still in a bit of shock at how badly we were treated by Portland Millwork. 15 weeks ago we placed a custom door order with Andrew with the help of our architect and were told it would take 11 weeks. Called 3 days ago to check on the order and have spend everyday since calling and never getting a call back. I literally begged the woman on the phone to have Don, the sales manager call me and still nothing from them. They eventually called our contractor (who had nothing to do with placing the original order) and told him that ... read more

Caleb Prentice 

on Google

a year ago

Very pleased with Portland Millwork. We ran into a bit of a mix up with a product ordered and Don made it a point to ensure everything was right at the end of the day. Although one could argue that no errors should have occurred originally, I think situations such as these reveal the true character of individuals/companies/corporations and I would use Portland Millwork again in the future.