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141-151 Bentinck St, Portland, VIC, 3305, Australia
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First class service from all staff, thanks!
3 doctors at a local clinic convinced me that after having several falls following a nephrectomy ( kidney removal) that I urgently needed to seek immediate medical treatment due to the dangers of internal bleeding and having a bp of 250/140. I informed them that I have had several bad experiences in the Portland ED and they offered to transport me by ambulance to Warrnambool hospital but I declined. What a mistake. Apparently despite the letter my dr wrote I was considered none urgent. I ended up calling a taxi and went home... read more
3 times in a week the nurse on call, ambulance service advised me I needed immediate help due to my BP ( 230+). 3 times I was left laying in a bed with a pounding headache and vomiting for hours then sent home. The 3rd time I pleaded with the doctor not to just discharge me home again as I'm not coping. Didn't care. I have cancer in both kidneys and high BP is very bad for me. 5 hours after being sent home again my BP is high.
My nurse was caring but the treatment or lack of it was upsetting. I attended after the nurse on call rang the ambulance. 3 hours in a bed without any treatment then sent home with a BP of 237/135 ( hypertensive crisis) which according to every medical source I've read is a medical emergency and not even a Panadol for a pounding headache. I have had several negative experiences in this ER. I also blame an attending doctor on a previous visit for causing my cancer surgery to be cancelled after his failure to even examine me (... read more
Portland District Health has a 3.5 star rating with 66 reviews.
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