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141-151 Bentinck St, Portland, VIC, 3305, Australia
Get directionsFirst class service from all staff, thanks!
3 doctors at a local clinic convinced me that after having several falls following a nephrectomy ( kidney removal) that I urgently needed to seek immediate medical treatment due to the dangers of internal bleeding and having a bp of 250/140. I informed them that I have had several bad experiences in the Portland ED and they offered to transport me by ambulance to Warrnambool hospital but I declined. What a mistake. Apparently despite the letter my dr wrote I was considered none urgent. I ended up calling a taxi and went home... read more
3 times in a week the nurse on call, ambulance service advised me I needed immediate help due to my BP ( 230+). 3 times I was left laying in a bed with a pounding headache and vomiting for hours then sent home. The 3rd time I pleaded with the doctor not to just discharge me home again as I'm not coping. Didn't care. I have cancer in both kidneys and high BP is very bad for me. 5 hours after being sent home again my BP is high.
My nurse was caring but the treatment or lack of it was upsetting. I attended after the nurse on call rang the ambulance. 3 hours in a bed without any treatment then sent home with a BP of 237/135 ( hypertensive crisis) which according to every medical source I've read is a medical emergency and not even a Panadol for a pounding headache. I have had several negative experiences in this ER. I also blame an attending doctor on a previous visit for causing my cancer surgery to be cancelled after his failure to even examine me (... read more
Surely the attending doctor in the ER needs to actually do an exam before they give you a pain pill and send you home, despite being unable to cope let alone walk. I just don't understand the logic. I'm lucky that I have open arms (DVA) to ring after such mental/physical stress as this and make me realise I deserve better and I'm an individual with feelings that matter.
Portland District Health has a 3.5 star rating with 65 reviews.
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