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Portal Crystal Gallery
- Wellness
- Arlington, MA
About this business
Location details
489 Massachusetts Ave, Arlington, MA, 02476, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 5:00 p.m. | |
| Tue | 12:00 p.m. to 5:00 p.m. | |
| Wed | 12:00 p.m. to 5:00 p.m. | |
| Thu | 12:00 p.m. to 5:00 p.m. | |
| Fri | 12:00 p.m. to 5:00 p.m. | |
| Sat | 12:00 p.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I have been long time customer, I no longer feel respected by the owner Kyle, he is not understanding when can’t come during bad weather. His son is very kind though but he doesn’t work now at the crystal gallery. Uses to enjoy the store, and buying crystals. Now makes me anxious and being around the owner, I don’t want to buy the items now I have on hold. The owner gets frustrated about business numbers going down, If he treated people with respect, more people would come to his crystal gallery , bunch of items priced too h... read more
We walk into the store and the woman already is being aggressive asking what we are doing there. After we tell her what we want to get, I checkout and begin to leave. The woman calls out to us and accuses my friend of stealing! We empty our pockets and tell her if she want to pat us down she can. She then rushed us out of the store saying “have a good day.” Horrible customer service.
Go to literally any crystal shop other than this one. Was never greeted by the unprofessional who then proceeded to drop our purchase, saying "oh the gem is strong, and it's supposed to come out of the stand!" Instead of apologizing. Instead of apologizing for dropping the fragile merchandise we were purchasing. First and last time in this store. Also answered a question about a gem incorrectly so that's fun. At a damn crystal shop. Crystal wrapped in toilet paper and still had sticky residue left on it. Still left tags on i... read more
While Kyle is a very nice person and the shop is is bright and beautiful, the prices are just terrible :( I know one doesn’t expect mineral show prices, availability, or variety when in a local rock/gem/mineral/crystal store - but the 400% markup from the bulk he buys at these shows is a bit much. It would be a nice introduction for local kids to the lapidary arts or crystal healing and chakra work, but only if they can even afford to walk in the door! :(
Frequently asked questions about Portal Crystal Gallery
How is Portal Crystal Gallery rated?
Portal Crystal Gallery has a 4.3 star rating with 46 reviews.
When is Portal Crystal Gallery open?
Portal Crystal Gallery is closed now. It will open at 12:00 p.m.
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