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Portabello Apartments
- Apartments
- Forest Heights, MD
About this business
Location details
6441 Livingston Rd, Forest Heights, MD, 20745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My 5 stars goes out to Ashley Chapman In the rental office. She is truly a blessing. Every concern I had or anything that needed to be taken care of she goes above and beyond my expectations. She definitely is a reminder that there are still people in this world that care about the work they do and making a difference in peoples lives. Kudos to Ashley!
I applied for an apartment with my offer letter because Phil said I could. Phil was supposed to check why my offer letter was not approved. But I received approval and a $750 deposit notice in a email. I called and texted multiple times, but no reply. Three days later, the manager called to ask if I wanted to apply for another apartment because the one i applied to was taken. I emailed and called her to request a refund of the application fee. No reply.
These 5 stars are for Ashley Chapman ONLY!!!!! "Great customer service is more than just getting my problem solved- it's about feeling valued and understood. I appreciate when representatives listen, respond quickly with a honest answer, and go the extra mile to make the experience easy and stress-free. That personal touch leaves a lasting impression." I couldn't be more impressed with the quality of customer service. Ashley Chapman takes true pride in her customer service - every detail was handled with care and precision. ... read more
Ashley was truly a blessing to me. She had so much patience with me. With her attitude and phone personality, she is the right person for this position.
I just want to take a moment to highlight the outstanding work of our maintenance supervisor, Markese. Every time I’ve submitted a request, he has responded quickly, handled the issue professionally, and made sure everything was working perfectly before finishing. He always goes above and beyond to ensure residents are comfortable, and he treats everyone with respect and kindness. It’s clear he takes pride in his work, and it makes a huge difference in our community. Thank you, Markese, for all that you do!
Frequently asked questions about Portabello Apartments
How is Portabello Apartments rated?
Portabello Apartments has a 3.1 star rating with 245 reviews.
When is Portabello Apartments open?
Portabello Apartments is closed now. It will open tomorrow at 9:00 a.m.
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