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Port Arthur Restaurant

4.5

About this business

Location details

11137 Warwick Blvd, Newport News, VA, 23601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5549 reviews
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Mark Bowles's profile image
Mark Bowles 
7 years ago

Great time with some Great people, It was the perfect place for a dinner of 4. 

Tommy Humphreys's profile image
Tommy Humphreys 
7 years ago

Have been going to this restaurant for over 30 years and alway was good. A party of 6 of us went tonight and it took 15 mins to each be served our food. By the time our first guest was done with dinner the rest of our food came out. I went and talked to the manny and she never acknowledged the problem in the kitchen or took off anything from our bill, not even a soda and our bill was $150.00 without a tip. I told her that she should be ashamed of herself for not doing anything about the problem, took our money and grinned as... read more

Business response:

Dear Customer, we are so sorry for your experience! I believe it's only the problem of communication between our waitress and the manager. I think the waitress didn't tell you that our manager had taken off your PuPu Tray for 4 (around $20 value). Yo…See More 

Cheriah Williams's profile image
Cheriah Williams 
7 years ago

This is the best Chinese food I’ve ever had. Egg drop soup ? Delicious. Spare Ribs? Glazed to perfection with amazing sauce. General Tso’s? The best! Oh and can’t forget about the egg roll... PERFECT 

Sally Lam's profile image
Sally Lam 
7 years ago
Pamela Forrest Jackson's profile image
Pamela Forrest Jackson 
7 years ago
Craig Politte's profile image
Craig Politte 
7 years ago

Their prices are insane for the “food” they serve. Called in an order, was told to be here in 30 minutes. Upon arrival, they “hope” to have it in another 10 minutes “maybe”. They say it’s a busy night, but a quick survey of the dining room shows 68% of the seats empty. 

Business response:

We are so sorry for your experience. We were busy on the take out order. Too many customers called in at the same time. But anyway, we will pay more attention on the arrangement. Thank you for your business and wish you have a great 2018. 

Wendy Spain's profile image
Wendy Spain 
8 years ago

Always a good meal! And they have the best PuPu platter around! 

Markus Moore's profile image
Markus Moore 
8 years ago
Gwendalina Chimento Mallory's profile image
Gwendalina Chimento Mallory 
8 years ago

Frequently asked questions about Port Arthur Restaurant

How is Port Arthur Restaurant rated?

Port Arthur Restaurant has a 4.5 star rating with 549 reviews. 

When is Port Arthur Restaurant open?

Port Arthur Restaurant is closed now. It will open at 9:00 a.m. 

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