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Popeyes Louisiana Kitchen

3.2

About this business

Location details

1917 W 15th St, Plano, TX 75075, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 11:00 p.m.
Tue10:00 a.m. to 11:00 p.m.
Wed10:00 a.m. to 11:00 p.m.
Thu12:00 a.m. to 11:00 p.m.
Fri10:00 a.m. to Midnight
Sat10:00 a.m. to Midnight
Sun10:00 a.m. to 11:00 p.m.
3.21,399 reviews
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Crystal M's profile image
Crystal M 
4 days ago

I’m very disappointed with the service at this Popeyes location. I asked for fresh chicken and was met with attitude and unprofessional behavior. To make things worse, I was charged for a sauce that should have been free. It also feels like there’s a big communication gap between staff and customers, which only adds to the frustration. I tried to be patient and respectful, but the way I was treated was completely unnecessary. I’ll gladly drive a few extra miles to another Popeyes where I can get better service and feel like ... read more

Sam Karandagoda's profile image
Sam Karandagoda 
6 days ago

Pathetic! Takes way too long to hand over an order. Closes doors on Friday and Saturday nights, the time when most people come over for a meal. Customer service is bad. When ordering buy 1 get 1 on Uber eats, they pack both in to one box! Not giving ketchup/ sauce packets. Check the bag always before you leave at drive through; staff might have snatched some of your food. 

Mari M's profile image
Mari M 
a week ago

Staff was rude tried explaining to her what the meal came with and she refused to listen she ignored me and walked away I believe her name was Rosalba. Food was cold and I only live 2 min from the store. Very unprofessional and should be trained what comes with online orders because I didn’t receive what I should have and she refused to give me the correct items. My order came with 12 tenders, 4sides, 4regular size drinks (I got sm) and 4 biscuits. I have never had terrible experience until today. Which is sad because I have... read more

Cassandra Mgbakogu's profile image
Cassandra Mgbakogu 
a week ago

Their food is always hot and fresh. They will also bake you up some fresh bread in ten minutes or less. 

Milajaididit's profile image
Milajaididit 
a week ago

I went to this location to grab food before work . I put in their location it gave me a coupon code . They kept telling me it wasn’t valid . So I asked could I still order I was advised to drive around . I pulled to the window they see me at the window and ignored me . I asked could I order all he kept saying was the code doesn’t work . So, I drove off . Horrible customer service ! 

Frequently asked questions about Popeyes Louisiana Kitchen

How is Popeyes Louisiana Kitchen rated?

Popeyes Louisiana Kitchen has a 3.2 star rating with 1,399 reviews. 

When is Popeyes Louisiana Kitchen open?

Popeyes Louisiana Kitchen is open now. It will close tomorrow at 12:00 a.m.  

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