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Popeyes Chicken & Biscuits

4.0

About this business

Location details

705 W Capitol Expy Ste 100, San Jose, CA, 95136, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
4.01,318 reviews
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charles's profile image
charles 
2 years ago

CUSTOMER manager is very rude, employees need to be trained in customer service, White female manager needs to be trained in conflict resolution, slow service during lunchtime. rude manager, cursing under her breath at customers. dirty under the service area, lots of used paper and other stuff on counter, restrooms smelly and filthy, it was better before they rebuilt it. very bad service 

Jay A.'s profile image
Jay A. 
15 years ago

Extremely dissatisfied customer Ordering from Popey's was the worst customer experience of my life. I waited 46 minutes for my order of a 10-piece (5 spicy, 5 mild) chicken package and four sides. When the "manager" told me they had accidentally given my chicken to the person behind me in line (I had been shuttled to the parking lot, by then), I was offered "three 50% off coupons and 10 pieces of mild chicken" Here's the result: 1) I was given four pieces of chicken -- 2 wings and 2 thighs. 2) Two of the sides were wrong. 3)... read more

Jay A.'s profile image
Jay A. 
15 years ago

Extremely dissatisfied customer Ordering from Popey's was the worst customer experience of my life. I waited 46 minutes for my order of a 10-piece (5 spicy, 5 mild) chicken package and four sides. When the "manager" told me they had accidentally given my chicken to the person behind me in line (I had been shuttled to the parking lot, by then), I was offered "three 50% off coupons and 10 pieces of mild chicken" Here's the result: 

charles g.'s profile image
charles g. 
15 years ago

CUSTOMER manager is very rude, employees need to be trained in customer service, White female manager needs to be trained in conflict resolution, slow service during lunchtime. rude manager, cursing under her breath at customers. dirty under the service area, lots of used paper and other stuff on counter, restrooms smelly and filthy, it was better before they rebuilt it. very bad service 

steven g.'s profile image
steven g. 
17 years ago

Popeye's is the new to go place! The food here is very good..Not your typical fried chicken place..There is also fried shrimp on the menu which is perfect! And they have tasty gumbo too! 

Nancy B.'s profile image
Nancy B. 
17 years ago

Great Chicken We love Popeye's Chicken in Woodstock. The chicken is always fresh and tastes great. We have gone places that their chicken tastes like fish or old oil. Popeye's is great. 

Carolyn Y.'s profile image
Carolyn Y. 
18 years ago

If you want hot food eat elsewhere! Very slow service and the majority of the time they get your order completely wrong. The people working there also do not know how to use the credit machine because they always end up having to do the transaction manually which slows he already slow service down more. By the time you get to eat your food it is cold. 

Frequently asked questions about Popeyes Chicken & Biscuits

How is Popeyes Chicken & Biscuits rated?

Popeyes Chicken & Biscuits has a 4 star rating with 1,318 reviews. 

When is Popeyes Chicken & Biscuits open?

Popeyes Chicken & Biscuits is open now. It will close at 10:00 p.m.  

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