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Poolwerx Carrollton
- Pool & Hot Tub Service
- Carrollton, TX
About this business
Enhance your backyard oasis with Poolwerx Carrollton, your one-stop shop for all your swimming pool & hot tub needs. From essential chemical, supplies and equipment to expert pool maintenance and repair services, our dedicated team is here to ensure your pool stays clean, sparkling, healthy and ready for fun all year round. Our technicians are required to maintain industry pool and spa certifications. Visit our conveniently located store in Josey Ranch, Carrollton, TX, or schedule a service appointment today
Location details
2150 N Josey Ln Apt 126, Carrollton, TX 75006, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Alex and all the staff at Poolwerx Carrollton have been amazingly generous with their time helping me get my hot tub adjusted chemically. As a new hot tub owner I’ve had lots and lots of questions. They’ve been able to test my water and get me on track to safe and healthy water.
Well, these guys are fantastic !!! I talked to the owners who also personally or hands-on because we were having so much trouble getting a reliable pool service. We had already been ripped off. They assured me we would be in good hands and they would take care of all our needs.! Absolute best customer service you could ask for… we were having an emergency problem with our pool and they were on it. They not only came out and took care of the problem. They helped us with some other problems we were having that we didn’t realiz... read more
Worst service in every category. This location took over another locations service contracts. I had been a customer of poolwerx for YEARS and was happy with the service provided prior to the contracts being shifted to Carrollton. If I could give them a negative number I would. They rarely showed up, they did not clean properly when they did come. They GROSSLY over charge and state that you agreed to things. They double bill. BEWARE!!!!!! I FIRED them, sent them proof of payment of invoices and they are now trying to charge f... read more
We were able to get an appointment very soon. Saul the technician who arrived was polite and professional.would recommend this company
Took Polaris 360 for backup vaule replacement. Picked up my Polaris it did not work. They put the part on backwards. When you call them they do not care." Pool Werx is probably great for purchase products but have problems in the servicing department. Notice the owners only answer good reviews?? Thank you for addressing my review. Additional work you suggested was not necessary for a Polaris 360. The cost for repairs suggested I could purchase a new Polaris. I only needed a backup vaule. Once I corrected your mistake it work... read more
Frequently asked questions about Poolwerx Carrollton
How is Poolwerx Carrollton rated?
Poolwerx Carrollton has a 4.6 star rating with 64 reviews.
When is Poolwerx Carrollton open?
Poolwerx Carrollton is open now. It will close at 6:00 p.m.
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