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Pono Hawaiian Grill

4.4

About this business

Location details

120 Union St, Santa Cruz, CA, 95060, United States

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WeekdayScheduleStatus
MonClosed
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 9:30 p.m.
4.41,165 reviews
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Tom Michael's profile image
Tom Michael 
2 weeks ago

I came in for a late lunch at 3:00 and I waited at the front with no one saying anything to me for over 15 minutes and there was no one in the restaurant and no one else waiting. I then proceeded to order to go online and walked over and sat at the bar. The bartender was trying to get someone to do something but they were busy and couldn't solve the situation. Another group that entered behind me just left. When my food was ready I got no notice online or on the phone or anything. And I had to go see the food was ready and a... read more

System Security's profile image
System Security 
2 weeks ago

Great food 

Oscar Mungu�a 毛思克's profile image
Oscar Mungu�a 毛思克 
3 weeks ago

The place is nice and staff is nice too, the food unfortunately isn’t anything special. My burrito felt quite dry, it’s mostly rice. It came with a gravy but I didn’t love the combination. Some veggies would help, as well as a different sauce. The meat from my relative was also just fine. The poke bowls seem to be a bit better, to I would have to try myself another time if I ever come back. Dogs are welcome on the outdoor area. 

Kennyzza Hernandez Calderon's profile image
Kennyzza Hernandez Calderon 
3 weeks ago

The food was pretty okay for being a pick up order. However, when picking up the order the servers were so rude. They gave me no direction and judgmental looks. I simply just wanted to pick up my order and be on my way but apparently being serviced poorly was also part of what was going to happen. The food was okay and I think what really ruined it for me was the servers. They were so rude my girlfriend who was with me started crying in the car because of how rude they were… if anyone is hungry for Hawaiian I recommend Hulas... read more

Tommy Trojan's profile image
Tommy Trojan 
4 weeks ago

Congratulations on playing yourself Pono. Longtime customer and you guys decide to replace humans with an AI assistant to take my order. AI assistant proceeds to totally butcher my order, quote me double the price of what I asked for and then told me its impossible to sub mac salad in a Katsu bowl even though ive gotten that same order for years. Now I cancelled and want nothing to do with this anti-human interaction business. Unfortunate bc I really like the food and the managers. 

Frequently asked questions about Pono Hawaiian Grill

How is Pono Hawaiian Grill rated?

Pono Hawaiian Grill has a 4.4 star rating with 1,165 reviews. 

When is Pono Hawaiian Grill open?

Pono Hawaiian Grill is open now. It will close at 10:00 p.m. 

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