Ponce De Leon Federal Bank

Danaysha D 

on BBB

7 months ago

Grain inaccurately reported a late payment in my account when I was emailing them to change the bank information. There was no way to change the information without going through them and they didnt reply to my email for weeks. Even after they continued to negatively impact my credit info when I was trying to update the info. 

Shante K 

on BBB

9 months ago

Grain inaccurately reported a late payment in my account when I was emailing them to change the bank information. There was no way to change the information without going through them and they didnt reply to my email for weeks. I believe they are going out of business soon if they havent already. Stay far away! 

Alexander r 

on BBB

11 months ago

This company is terrible and I regret doing any business with them ***** i learned to repair credit after the hardship ive endured due to them if anyone in the reviews sees this and needs help please contact me Via instagram @Ar_creditconsulting I can remove all negative items 

DeAnna B 

on BBB

a year ago

I have reached out to this company by email trying to get more information on an acct that's being reported on my credit report. I have not been successful in getting a customer service rep to help me resolve this issue. I tried calling their number and still can't reach an actual person, just a recording giving the hours of operation. I really just want this acct removed from my credit report. They have been reporting negative until now it's a charge-off when my bank acct is linked but they never processed any payments. My ... read more

Ashekka M 

on BBB

a year ago

The worst company I have ever dealt with like many other reviews, this company is a huge scam. Out here ruining peoples credit. I dont understand why no legal action has been taken out on them. We cant pay our accounts through no fault of our own, and yet when we try explaining to the credit bureaus about reports of late payments and they do nothing. My account was on autopay I never took it off. Now it just says the account is already linked yet I still cant make payments, but I keep getting text and emails after emailing m... read more

Amanda G 

on BBB

a year ago

This company is awful. They have 0 customer service. No phone number listed. They took my account off auto pay for no reason. Then the "app" wouldn't let me add my account. The only way to reach them in via email. She said I could send a check. I have no checks anymore since I don't use them. I'm 120 days behind with NO way to pay them. They are horrible. 

Daniel B 

on BBB

a year ago

They reduced my credit by 100% for no reason they **** and useless 

Karina T 

on BBB

a year ago

I have had my account set up on autopay since I started it. Several times they have not taken the payment and given me late fees. That was always incorrect because the account is on AUTOPAY and has always had enough funds to pay the monthly payment. Now I'm currently homeless with my 7 year old because you have ruined my credit score to the point where I can't put my name on a lease. And filing a report with the **** or disputing it with the buearus doesn't do anything. 

Angela A 

on BBB

a year ago

This company is the worst ever. I feel like they are for higher to ruin your credit. It doesnt make any logical sense how to work with them. I signed up. I put my own money in the account. I called them over and over again to ask questions. They did not respond at all. I called my bank to take my own money out of their account, because it was very concerning, getting no response. I started to read reviews and realize that this company was a scam. People were experiencing the same thing that I was going through. Then they sta... read more