Polo Glen Apartments

Cynthia B. 

on Birdeye

11 months ago

This is not a very customer service friendly apartment complex.  If there is a problem or complaint do not expect any kind of results.  Management is only here for the money they do not care about residents.  If there a a complaint it is always in favor of the one that is causing the disturbance.  Do not waste your money here a years lease is a long time to uncomfortable. 

Jia R. 

on Birdeye

2 years ago

I've been here two months now. Things are going well. Corrine and Ashley are always kind, welcoming and helpful. Corrine took care of my parking situation and it was a swift process. 

Patrik S. 

on Birdeye

2 years ago

I have lived in those apartments for 7 years. The rent started on 960$ and ended up 1900$ with an increase 200$ a month every year!! Here are the important disappointments that sucks and you will deal with: - terrible windows; very old isolation. You feel cold, heat or wind going through a lot. - AC and heater break quick, barely handle heat or cold. Old stuff. - They call themselves a luxury, it's far being luxury! - Rain pouring through ceilings. They will try to fix the roof, but yellow spots stay in your apartment > nobo... read more

Aaron D. 

on Birdeye

3 years ago

September 10th 2022. This is review to help you not a million-dollar organization. When things go really wrong for maintenance BH Management (Tuckahoe Creek Apartments) regardless of who is in charge such as manager Lindsey Henderson and Regional Manager Leah Ware, unfortunately you will not be helped to your standards. Regardless of who you rent from please address issues in writing email will suffice not only through their portal (Keep records of pictures, emails, etc). Notify the county of serious issues and when issues h... read more

Shelly R. 

on Birdeye

4 years ago

I like the upgrades at Summers Landing and the office staff and maintenance have always been very nice! Maintenance is ALWAYS on time and does it right. 

Cassie B. 

on Birdeye

5 years ago

Barbie is an amazing help to us and always goes above and beyond for us!! THANK YOU BARBIE for everything you do when we have any questions and for always putting your clients first! -Byrd Plumbing, Inc. 

Ana S. 

on Birdeye

5 years ago

Honestly I lived there for 3 years and I couldn't wait to get out. The property is good, nothing to say about that, but the staff is getting worse and worse as time passes by. At some point we had a renovation on the apartment, that took them weeks to get done, we had to call several times saying it was unfinished until they returned. Our apartment was smelling cigarettes, probably because someone from the same unit smoked inside their apartment, we told the office, but they never did anything. And don't get me started on yo... read more

hendry s. 

on Birdeye

5 years ago

This apartment management is very Notorious and Racist towards immigrants, they have lots of hidden fees and most of their appliances are old and deplorable, I lived there for 14 months and regret ever day I spent there besides their rent cost as much as a newly build apartment, after my lease expired they bill me $2508.74 for an allege damage blind and dirty rug, they also kept my $550.00 deposit. Be WARNED !!!!!!!! Only your money the care about not you. 

Brittany P. 

on Birdeye

5 years ago

I moved out of Tuckahoe Creek Apartments in March 2020. I lived in a 1 bedroom apartment with a 5 year old carpet & no renovations for $1200/mo. I’ve called, emailed, and inquired in person about my security deposit refund to be told “you should get it soon.” We are now half ways through January 2021 and I have no answers.