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Polara Health - Windsong Center
- Counseling & Mental Health
- Prescott Valley, AZ
About this business
Location details
3345 N Windsong Dr, Prescott Valley, AZ, 86314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I started going to Polara a few years ago when I moved to the area because they could provide primary care and mental health care. The providers seem fine but office staff and medication fills have been a nightmare. I have had frustration after frustration after frustration. I just calmly tried to express my frustrstion and Rhonda told me that she knows and she hears it all day long. I told her that says something, doesn't it. She simply replied yes. They are horrible. I hate finding new providers but I have gotten an appoin... read more
I've been getting great care here for a few years now. However, recently it seems that the company that administers Polara has changed. This change came along with a mandate for hours of service per day that the therapists have to meet. No shows and cancellations are not accounted for. I have been at jobs where there are requirements such as this. It does NOTHING but cause stress and sometimes sessions that are pushed hard to end after the time allotted. At said jobs, people would literally hoard general tasks so they can me... read more
It was a good experience overall, not sure why there's so many negative reviews, but in my case, the staff were friendly and nice, and the doctor was great too.
To the President/CEO Tamara Player — you have a sticky, nasty mess on your hands. Your staff is completely incompetent. They need their own form of mental help. Zero empathy, compassion and sympathy (for those definitely in need) of some humans that actually care. Maybe hold mandatory meetings a lot and often that speak of the core values of what Polara Health is supposed to be, because right now it's chaos. Your staff is only there for a paycheck and they make it very clear. Help, Tamara, HELP!
To the President/CEO Tamara Player — you have a sticky, nasty mess on your hands. Your staff is completely incompetent. They need their own form of mental help. Zero empathy, compassion and sympathy (for those definitely in need) of some humans that actually care. Maybe hold mandatory meetings a lot and often that speak of the core values of what Polara Health is supposed to be, because right now it's chaos. Your staff is only there for a paycheck and they make it very clear. Help, Tamara, HELP!
Frequently asked questions about Polara Health - Windsong Center
How is Polara Health - Windsong Center rated?
Polara Health - Windsong Center has a 2.1 star rating with 39 reviews.
When is Polara Health - Windsong Center open?
Polara Health - Windsong Center is open now. It will close at 6:00 p.m.
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