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Polar Air Corp
- Heating & Air Conditioning/HVAC
- Houston, TX
About this business
Location details
8718 Antelope Dr, Houston, TX, 77063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
House wouldn’t properly cool, so called Polar Air after seeing their truck in my neighborhood. Came out, did some tests, found the leak, gave me a clear estimate and discussed availability of parts and timeline. Called the day before to confirm and called again day of to let me know when the tech was about 30 minutes out. Olson showed me exactly the part that had failed and was patient with my questions. Will definitely use in the future.
I have been a customer for years. The service and advice have been excellent. I tried another company with big market share and reputation for a few years and they were incompetent, which ended up being expensive. They charged for every visit even when they were fixing their own mess. So, I have returned to Polar Air : trustworthy and competent. I feel like I’m part of their family.
Polar Air responded to our AC issue within hours of our request. The technician was professional and gave us several options. We did decide to replace our unit and it was completed the next day. The customer service and follow up was excellent. Highly recommend this company!
We’ve been using Polar Air for a couple of years now to do seasonal maintenance and repairs. Each technician has been great, especially Erik. When we’ve had major repairs, the communication is prompt and coordination effortless. Both our technician and office contact walk us through all our options and answer all our questions.
Their technician put their foot through my ceiling. They failed inspection twice. They recommended disabling code required safety features. Following building code appears to be a "surprise" to them. My AC continues to fail to cool, twice, after their inspections. To be fair, they did correct the issues they caused, mostly, which gets them a 2 star. However, My AC unit is less than 2 years old and continues to fail. My friends say they don't have anyone to recommend for HVAC, they only have a list of those to avoid. I have a... read more
Frequently asked questions about Polar Air Corp
How is Polar Air Corp rated?
Polar Air Corp has a 4.5 star rating with 29 reviews.
When is Polar Air Corp open?
Polar Air Corp is open now. It will close at 5:00 p.m.
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