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PocketPills

4.8

About this business

Location details

Surrey, BC, V3S 5A5, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.82,691 reviews
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A. Goose's profile image
A. Goose 
on Google
a day ago

When I’d go to a pharmacy in person, prescription(s) were processed within a half hour window, where Pocketpills processing times are usually now 5+ business days before Canada Post gets it and they take 3+ days to deliver from Surrey to Burnaby. Pocketpills also sends automated text messages saying my doctor has sent them my prescriptions and they’ll be processed when that actually hadn’t happened at all. I’m thinking of switching back to my local in-person pharmacy, as I don’t see any benefit to Pocketpills anymore. They w... read more

Robert Sawaryn's profile image
Robert Sawaryn 
on Google
a week ago

***update 3*** this pharmacy is incompetent to the point of Malpractice. I absolutely warn everyone to not believe the reviews as 100% of them are bought**** ***update edit2*** they once again refuse to release my receipts and information, because I will not take time out of my actual work day to call them and get bribes like the last time they tried it. ***update edit*** they are now trying to buy my review back again. While they continue to spam me at work and refuse to give me my receipts and information that belongs to m... read more

Robert Sawaryn's profile image
Robert Sawaryn 
on Google
a week ago

***update edit*** they are now trying to buy my review back again. While they continue to spam me at work and refuse to give me my receipts and information that belongs to me, and they do not provide on their app**** By far the worst excuse of a pharmacy to exist. I have yet to have a single order over about a year go without them trying to start an argument with me. They beg for 5 stars from everyone or they harrass them, on my latest prescription after staying it 4 times, I had to to a SCREENSHOT from their OWN APP. To CIR... read more

Robert Sawaryn's profile image
Robert Sawaryn 
on Google
2 weeks ago

By far the worst excuse of a pharmacy to exist. I have yet to have a single order over about a year go without them trying to start an argument with me. They beg for 5 stars from everyone or they harrass them, on my latest prescription after staying it 4 times, I had to to a SCREENSHOT from their OWN APP. To CIRCLE where the prescription was clearly stated on my doctor's renewable. As per usual, their course of action is to not apologize, and blame my doctor. To compliment someone's earlier complaint. Yes. They WILL steal yo... read more

Bright & Pip Astren's profile image
Bright & Pip Astren 
on Google
2 weeks ago

My entire history with pocket pills has been beyond smooth, from initial transfer of scripts to deliveries to Dr telephone appointment 

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Frequently asked questions about PocketPills

How is PocketPills rated?

PocketPills has a 4.8 star rating with 2,691 reviews. 

When is PocketPills open?

PocketPills is open now. It will close at 6:00 p.m.  

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