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PNC Bank

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About this business

At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. 

Location details

2350 E Grand River Ave, Howell, MI, 48843, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.2616 reviews
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Yash S's profile image
Yash S 
4 years ago

LITERALLY THE WORST BANK IN THE ****** IF THERE WAS 0 STARS I WOULD GIVE THIS BANK 0 STARS. THIS PLACE IS A SCAM. I HAD A $90K CAR I BOUGHT THROUGH THIS BANK AND WHEN I PAID IT OFF THEY WILL NOT DELIVER ME MY TITLE AND LIE TO ME ON THE ****** DO NOT PUT NOTES ON THE ***** ABOUT PREVIOUS CALLS! THEY STILL HAVE NOT GAVE ME MY TITLE AND IT WAS SUPPOSED TO ARRIVE 23 DAYS AGO. I DON'T THINK I WILL EVER GET MY TITLE. SCAM ARTISTS 

Jeff Sustaire's profile image
Jeff Sustaire 
4 years ago

I opened a BBVA account with a $5000 credit limit a couple years ago. Recently, my credit has taken a little hit due to Covid-19 and lack of work. BBVA cut my credit limit to $3500 around April, cut to $1700 this month (after paying my card down to $1500), and stated they are closing my account once I payoff my card. I did just pay my card off once I received my unemployment benefits. It just upsets me that BBVA would do this in these tough times. Be aware of how unsympathetic this company is before you start an account with... read more

Debra R.'s profile image
Debra R. 
4 years ago

I was put in a 3 month forbearance plan with Pnc due to covid 19. They told me it was approved. I got a statement that said I owed a late fee. I called Pnc and spoke to Kathy who told me yes I was in it until July 19th. Now all of the sudden no one knows anything about it and they repossessed my car last night. Now I have no transportation to get to work. I never got anything from Pnc that said they were going to do this. I am waiting for an attorney to contact me. I will never do business with Pnc again. I can’t get in webs... read more

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter 

J B's profile image
5 years ago

This bank unlawfully initiated an EFT to withdraw my mortgage payment without my authorized consent. My loan was transferred to PNC and I mailed the first payment as instructed on the 1st. Approximately 7 days later my account was debited for an amount that exceed the amount stated on the mortgage statement. When I called to have the issue resolved they indicated that it would take 7 to 10 days to refund the unlawful debit. I am very disappointed in the company and will seek to refinance with another company. 

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter 

Tracy B's profile image
Tracy B 
5 years ago

PNC at the Anderson Mounds Mall discriminates against white people. Worst customer service I’ve ever had by teller Erin. 

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter 

John W's profile image
John W 
5 years ago

What happened to **** * happened with us as well. Our overdraft was $1.99 on an individual account with plenty of money in the shared account. Took almost 45 days for us to get all our money back. Very disappointing. If you are reading this, I'll say this sincerely: look for an established bank. 

Gary E.'s profile image
Gary E. 
5 years ago

We have lived in our home for a year and a half, since we moved in every month we get a piece of mail from PNC addressed to a pseudonym of a former resident. These are not marked as "or current resident", so I do not open them, I can only assume they are bank statements. Every month I mark this mail "Return to Sender" "Addressee Unknown" "No Longer at this Address" and put it back in the mail. Every month those instructions are ignored. I have called PNC "Customer Service" and I have stopped by the local branch with a piece ... read more

RJ T's profile image
RJ T 
5 years ago

Last week we received some “First Class Presort” junk mail from PNC, according to the back of the actual envelope it was from PNC Investments, 1900 East 9th Street, 16 Floor, Cleveland, OH 44114. I looked up this company on the internet and found a phone number. Well when I call this number it rings numerous times with no message. In the past 8 years our company has had numerous issues with PNC Bank in Orange Beach, AL which was closed down last year. The real issue is the fact that one of these pieces of mail came addressed... read more

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter 

Nicholas L's profile image
Nicholas L 
5 years ago

In regards to their home loan department - Awful communication skills. Takes days to get a reply to an email or a call back from their loan officers. The supervisors are just as bad as their loan officers. They never pick up their phones claiming "phone troubles." Stay away for your own sanity 

Business response:

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.2 star rating with 616 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open at 9:00 a.m. 

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