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PNC Bank
- Finance
- Oscoda, MI
About this business
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
Location details
328 S State St, Oscoda, MI, 48750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
BBVA Mission Statement: Transforming banking to put the world's opportunities in your hands.BBVA understands that every individual and company has unique dreams and ambitions, needs and wants. We realize that few take the same path in the faster, busier, and more complex world we live in. We get it. Whichever path you choose, and whenever you need us, we want to create opportunities for your bright future. From the smallest moment, to the largest personal or professional life event, BBVA is there for you.Do you know what the... read more
Worst bank I've ever dealt with!I had a *********** account which I loved. Then BBVA took over and it went down hill fast. I had to set up automatic withdrawals all over again and their mobile interface isn't intuitive at all. Then I realized they started charging me transfer fees between my bank accounts which Simple didn't. So, when I heard they were changing again (to PNC), I decided to close my account.First they told me I couldn't close my account because I have pending transactions. So I waited until that cleared and t... read more
Business response:
This isn't true. I found a way after my 2nd call with BBVA to send myself a check for the remaining balance without incurring a fee. And if they were able to send me a cashier's check the whole time, why didn't they do it when I asked the first first several times? The Customer Rep and Manager both flat out told me they couldn't send me a check and close my account. So either they were lying on the phone, or they are lying in their response here!
ZERO STARS ABSOLUTE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED WITH ANY BUSINESS. I have tried updating my contact information in person, at a local branch, and still found it not to be correct. If you need to call customer service for any reason make sure you have at least an hour to waste in effort of trying to get the person on the other line to understand you and have a half a clue of what they are doing, and be prepared to receive NO help at all only frustration! I tried telling the person helping me to stop calling... read more
Under absolutely NO circumstances would I recommend this bank, ever consider going back, or ever consider working with any institution they partner with.I LOVED Simple, and then BBVA bought them in May 2021. My card started being declined at some local businesses that I'd previously had no issue with, even though my account was still open. That was the first frustration.The second was this, and this is why I will NEVER work with them again: my card was flagged for fraudulent activity towards the end of June 2021. I confirmed... read more
Business response:
I sincerely appreciate the follow-up, and I will look for that card today. I'd like to clarify that the card was first requested/ordered in late June (I don't recall the exact date), following notification of a fraudulent charge to my debit card, and the subsequent blocking of that card. That first replacement card never showed up, and when I called on 7/30/21 to ask about it, I was told it was lost in the mail. That's when the second one was requested, and I was told 2-3 business days. Two weeks later, I am still waiting. I... read more
Why is there a "shortage" on bank cards. My wife has been without a card for almost 2 weeks. She ordered one and checked on it to be told that it would be coming but BBVA could not provide a tracking number, weird. She called back and was told that the previous representative misinformed us and that BBVA is dealing with a plastic shortage for bank cards. Not sure how there could be a shortage of plastic for bank cards. Not she has no access to pay bills and it's been going on 2 weeks, just totally unacceptable. As a financia... read more
Some background. Got a personal loan from them. Had it set to autopay.. no problems. Get a call today that it's past due. Not possible, so I ask why. The rep tells me that the final payment can't be done online, but has to be done in person either at a branch or over the phone. Uhm, what!? So BBVA chose not to get paid and instead allowed by account to go past due without bothering to notify me that they weren't processing the final payment for no reason at all. Haven't had a late payment in 20+ years and now this. Avoid BBV... read more
Business response:
I am holding a paper copy of all of my loan paperwork. There is no page with any such title. Since I didn't begin with automatic payments, that would probably be why. I had to set them up over the phone because your in-person people couldn't do it. The pages I have are as follows: Boarding Data Sheet, Disclosure Statement (2 pages), Disbursement and Authorization, Negative Information Disclosure (2 pages which are exactly the same), Promissory Note (2 pages). Having read it over several times, I can assure you that there a... read more
en with them since the late 90s. At first they were a decent bank. I joined for free ATM, which I hardly ever used until 2020. Then I learned that not only did they take away my free ATM, they added an extra fee for using non bbva ATM. So the $2-4 fee was now closer to $10, just to pull out a $20 here or there. I didnt realize this until they had already gotten over $250 in ATM fees just for themselves, thats not including the fee the owner of the terminal charged. And now they have removed me from the "opt out" option of ov... read more
I am throughly upset with PNC. I had opened a virtual wallet account in May 2021. PNC was not my main bank that I had used but there were always some funds in all the accounts and it never went into the negative. Not only did I have the virtual wallet account but I had also used other services that they have offered. Now at the end of July 2021 3 months after I opened my account I received a notice in the mail that they will be closing all the accounts. I had called and they would/ could not give me a reason why. The lady di... read more
I have most accessibility to my funds. This company does not trust their own customers. I reported a location that has been regularly double charging or overcharging and they are questioning me, their customer. My entire family has left this bank and I will do the same as soon as I get my funds back. Its at $1100 dollars stolen now and they have no excuses. They have zero online help, in 2021 you use their online system and they refer you to the phone.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 585 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open tomorrow at 9:00 a.m.
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