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PNC Bank
- Finance
- Commerce Charter Twp, MI
About this business
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
Location details
1620 Union Lake Rd, Commerce Charter Twp, MI, 48382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The Process to close on a mortgage loan was nearly criminal. They wouldnt release appraisal paperwork and lied to the appraiser about the mortgage type. Truly it was a nightmare and wasted over ******** in a process that we had to backout from. The seller requested we go to a different lender because there was no movement on our file for over 6 weeks. Every employee just passed the buck or took it up to their manager. There was no communication or resolve. It was outright horrendous. We had to argue with the loan officer to ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
PNC Bank has not resolved an issue outstanding for two months. I sent a check for a monthly mortgage payment which my credit union shows was cleared 8/26/21. I faxed additional paperwork as requested 9/22/21. However, the back of the check was not clear (probably due to lack of ink in the printer it was ran through). They said I needed to provided proof it cleared, I contacted my credit union and they provided a tracer number; still insufficient per PNC Bank. My credit union also provided additional tracking information, sti... read more
Worst bank ever! Ever since PNC took over BBVA, I have not been able to verify my external bank in order to make payments on my new PNC loan. I even went in person to the branch and they could not help me out. They stated I needed to talk to customer service. I called customer service and they couldnt help out. I have made several calls to customer service and several other departments within PN to get this resolved and unfortunately the problem only gets bigger and they are getting their hands tied more and more to solve my... read more
Worse bank ever! I was with BBVA for years and loved the bank. PNC took it over and it has been nothing but problems! It has been 3 months now and they still cannot find my business line of credit or link all of my accounts together. I cannot run my business with this bank, I am taking it somewhere else! I am giving it a one star, but they don't even deserve that!
THE WORST! Their App doesn't work. EVER. Their payment system took time to resolve. Still doesn't recognize me when I sign back in. **************** is a f*kn joke. Never get to the right person. Always hang up on the automated answering. They service the nation yet payments are do at the earliest hour. No exceptions. I'm calling for a payoff statement. Some fool answered that couldn't even comprehensively tell me I need to request a statement. Transferred me to a number that has been ringing for 5 mins. WTF? Please shut thi... read more
I was a PNC CUSTOMER for almost 15 years. Never had an issue. All of a sudden I called debit card kept declining, I called the next day to hear that they stopped me from using my debit card because they made the decision to close my account. I was confused, ******, and felt disrespected. They gave me absolutely no reason at all and said they didn't have to give me a reason. I talked to 4 people who said the same thing, that just as I have a right to break **** with them they can do the same with me and no explanation needs t... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
We have a small business and our bank recently changed from BBVA Compass to PNC. We have had nothing but problems ever since. When we make deposits through the drive thru line or deposits from our merchant service machine, they do not go in for several days. They use to go in almost immediately and now it is taking way longer than normal. Also, when I use the online banking, it says that the money is in my account but yet I have received countless overdraft fees saying my account was overdrawn but I go and look at the accoun... read more
I wish they get get a lower rating PNC bank is a bunch of thieves. Terrible bank with outrageous fees. Can wait to close my account. I'm done and I mean after 5 years I'm done. This bank is fraudulent becaeful. Don't get your money stolen like it happened to me. Many have told me to close this account and because of silly features like **** and mobile deposits I stuck with them but many institutions now offer those features. Terrible bank!
In August my dad opened an account online with PNC not realizing the nearest branch is 6 hours away. Shortly after opening the account, the ****************** (where we reside), got hit with Hurricane *** causing significant damage to his home. Less than a week after the Hurricane ***, my dad was hospitalized with COVID and Pneumonia. Since being in the hospital, my dad received emergency funding from the ********* **** **** of ******** which would allow him to fix damages, rental assistance, etc. My brother took the check t... read more
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 620 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open tomorrow at 10:00 a.m.
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