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701 Penn Ave, Pittsburgh, PA, 15221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I like to take the time to fill out surveys. I know we are ALL busy. I am a firm believer, "how can you fix a problem if you don't understand the issue". Filling out surveys in My opinion, even though their time consuming are a way of showing an act of kindness to businesses that help me along my journey. PNC emailed me a survey based on my recent experience with a wonderful team member at the Wilkinsburg PNC branch, Benjamin. To the survey, I replied THIS This location can get very busy, despite the fact that it does not... read more
They don't offer any services the community needs. They don't cash checks is on example.
PNC's help desk is unaware of its online banking services. I have yet to find a help desk that knows how to resolve a simple query about signing in. Instead, they make up false information. I wish they would not lie and take care of the problem. However, obviously, they are inept at giving good tech support to remedy the problem. I am referring to PNC internally and the Squirrel Hill branch.
The branch manager should be absolutely ashamed of themselves for leaving a new hire alone to deal with phone calls, customers, and forcing her to be on a conference call all at the same time. A multi-billion dollar company should be able to provide a better work life for their employees and a better experience for their customers. I sincerely hope yall are paying that young woman very very well but somehow I doubt it.
Their phone number doesn't work, meaning there's no way to get a hold of an actual person.
PNC Bank has a 3.1 star rating with 12 reviews.
PNC Bank is closed now. It will open on Tuesday at 9:00 a.m.
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