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Come see why banking with the PNC Bank ROCKY RIVER Branch, Rocky River, OH, is the smart choice for checking, online banking, bill pay, credit cards, auto loans, home loans and investments.
19559 Detroit Rd, Rocky River, OH, 44116, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Update review; shout out to Justin and the nice teller lady for assisting me today!! Always a reliable and friendly branch. Please be patient as they can be short staffed—the atmosphere makes it worth the wait
First, Mariah, the Teller was fabulous. Fantastic customer service. She would be an asset to any company. The leadership, not so much. Waited for the The Manager to return from lunch only to have her pass me off to a Banker who did not know how to complete the transaction. Instead of helping me, the Manager's best advice was to call Customer Service (for something that could be done at the branch level.) This was for a transaction for a business account.
Shout out to AJ for assisting me with my concerns this morning. Very understanding and helpful. Huge help. 5 stars for this man. Thanks again!
Really great experiences at this branch. Folks were running a little late in opening. It was clear they were working as fast as they could, apologizing for waits that were minimal to non-existent. No apologies were needed, but it was great to see how much they valued the customer. If you are in the Lakewood, Rocky River, West Park, or Fairview Park area, I highly recommend this PNC.
Friendly and helpful tellers and bankers. Always a fan of PNC. Best bank out there. This branch is full of wonderful professionals who provide service with a smile. Highly recommend them.
PNC Bank has a 4.2 star rating with 15 reviews.
PNC Bank is closed now. It will open tomorrow at 9:00 a.m.
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