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Plaza Del Lago Vision Center

4.6

About this business

Location details

1515 Sheridan Rd #7, #7, Wilmette, IL, 60091, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.6104 reviews
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Jibin Eapen (JIBZ)'s profile image
Jibin Eapen (JIBZ) 
on Google
3 weeks ago

Literally the best experience I had at an eye Dr! I was Soo lucky to get the appointment (same day ) without any hassle. Dr Richards experience in this field is unmatched. He moves quick and is prompt with his exams and explanation. I went to my regular eye Dr and they weren't able to figure why my eyes were feeling blurry/ and had trouble focusing. Dr Richard was about to figure out the issue and recommend the necessary fix. I feel comfortable now knowing he did an amazing job. Nathan at front desk was kind,calm and friendl... read more

Nicholas Pipikios's profile image
Nicholas Pipikios 
on Google
a month ago

I ordered new lenses for my frames i previously purchased at Big City on 7/29. i got them put into the frames on 8/23. On 8/26 i went back bc the frames were really loose and the gentleman working said he could not do much adjustment bc the frames would break due to deterioration over the years of wearing. I said i just spent $600 plus on these lenses , why didn't the guy working on 7/29 tell me that these frames were on their last leg ?. His only option was for me to look online to purchase the same frames since they no lon... read more

Ryan Hayes's profile image
Ryan Hayes 
on Google
a month ago

I’ve been a customer of this location of Big City Optical for years. Every year I go in and get an exam so I can buy a year supply of contact lenses. Last year, based on the timing of my exam, I had two extra unopened boxes of non expired lenses. I was offered the option to return the boxes for a refund, which I did. Upon returning the boxes I was given the option of a refund to my credit card or a credit on my account. Thinking the place was above board, I said they could add the credit to my account. Cut to a month ago for... read more

Jennifer Chastain's profile image
Jennifer Chastain 
on Google
2 months ago

I have been ordering my eyewear from Big City Optical Wilmette because of the selection and the great service I receive from them. On this occasion, I brought in a new prescription from another provider and found that I could not see properly when I picked up my new eyeglasses. Nathan suggested I try them first thing in the morning. When I still could not see properly, I came back and he had Dr. Schrenzel check the prescription. Dr. Schrenzel double checked my eyes between the prescription I had been wearing and the new, ess... read more

William Thompson's profile image
William Thompson 
on Google
3 months ago

Do *not* go here. They are crazy. If you give them your phone number or email address, they will hound you to the gates of hell to come back and spend more money with them. I have never been spammed so much by a business before in my life. UPDATE June 2025: They called me AGAIN to sell me their services. What is wrong with these people? If I could give negative stars I would do it. 

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Frequently asked questions about Plaza Del Lago Vision Center

How is Plaza Del Lago Vision Center rated?

Plaza Del Lago Vision Center has a 4.6 star rating with 104 reviews. 

When is Plaza Del Lago Vision Center open?

Plaza Del Lago Vision Center is open now. It will close at 5:00 p.m.  

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