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We are proud to be serving Charlotte, Huntersville, Pineville and Matthews for over 63 years. We are committed to offering you top name brands like: DCS, Electrolux, Frigidaire, GE Monogram, KitchenAid, Fisher & Paykel, Sub-Zero/Wolf, Bosch and Thermador for kitchen and laundry appliances and outdoor products. Come in and experience personalized expert one-on-one service that you won't get from big box stores. We are proud to be part of the BrandSource network, a group of 3,000 locally-owned appliance stores all across the c... read more
11523 Carolina Place Pkwy D, Ste D, Charlotte, NC, 28134, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I purchased a brand new LG washing machine in November 2024. Within two months the machine began to show an error code indicating a faulty valve and the machine leaked on the floor. A technician was sent and could not "recreate" the issue. Happens again and a second technician who was also rude was "not able to recreate the issue." When it happened a third time a technician came and replaced the valve indicated by the error code. A few weeks later it begins leaking again and a new error code is showing. A technician comes ou... read more
Rude, bad attitude when I called. Not someone I would buy from based on Jim’s customer service.
I just purchased a refrigerator from Plaza Appliance. My previous refrigerator died so I needed a replacement ASAP. Donna was the salesperson. Yesterday it was delivered. Upon inspection I realized it was not a brand new one. After paying for a new refrigerator and never being told I was getting the floor model, I was extremely disappointed and felt like I had been duped. I called the manager and he was not helpful at all. Gave me a choice of $100 off or sending it back. Beware of their practices.
I have always been completely satisfied with the information and products we have bought in the past, and today's experience was just as satisfying. We spoke with Donna Thompson in the Pineville location at length about the merits of repairing or purchasing a new refrigerator which is only 6 years old. The information she provided was beneficial in guiding us to make a decision. Thank you. Donna. Run, don't walk, to Plaza Appliance, Pineville, NC, for all your appliance needs.
Plaza Appliance Mart has a 4.9 star rating with 769 reviews.
Plaza Appliance Mart is open now. It will close at 6:00 p.m.
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