Plato's Closet's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Plato's Closet

3.1

About this business

Plato's Closet is a trendy resale clothing store that buys and sells gently used, name brand clothing for teens and twentysomethings. Here, you'll find a huge selection of designer styles as well as those everyday basics you can't live without -- all at up to 70% off mall retail prices. Cleaning out your closet? We can typically buy items in good condition that have been in retail stores within the past 12 to 18 months. Stop in today or contact us for more information! 

Location details

577 S Mason Rd, Ste C, Houston, TX, 77450, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1541 reviews
Select a rating
Hopia Po's profile image
Hopia Po 
5 years ago

Absolutely a big NO !!!! Poor customer service!! 

Bree N Thomas Pitts's profile image
Bree N Thomas Pitts 
recommend  Recommended
6 years ago

they are very friendly and helpful 

Tammy Barlotta's profile image
Tammy Barlotta 
recommend  Recommended
6 years ago

Love this store! I always have a amazing experience when Dee the manager, always makes sure my shopping and selling experience is her top priority! the store is always clean and organized. Highly recommend! 

Justin Berry's profile image
Justin Berry 
6 years ago

The workers here definitely only help you if they are in the mood, I’ve been told numerous times “we aren’t taking buys today” yet have seen people’s buys being sorted. Also not taking certain color men’s shirts saying they aren’t “men’s colors” should be addressed ASAP. 

Saundra Ehrlich's profile image
Saundra Ehrlich 
recommend  Recommended
7 years ago

Very nice clothes for a great low price. Loads of designer with store tags still attached 

Mariah A. Williams's profile image
Mariah A. Williams 
7 years ago
Yunnué Sánchez-Pruneda's profile image
Yunnué Sánchez-Pruneda 
7 years ago

I take like 3 bags of new heels they are Steve Madden, Guess, BCBG and clothes from AE, Guess. They take nothing and told me because they were out of season when actually 2/3 pairs os shoes are in Steve Madden stores I only take them to you because they are smaller than my size and I lost my invoice in order to return them. I Alao take a Betsy Johnson bag it was new and you offered me 6 usd � I understand that you have to be selective but all my clothes and shoes are much more better that the ones you have in the stores I sa... read more

Business response:

Hi, I believe we spoke by private messages. I'm very sorry you had a bad experience in one of our stores. As I told you before, I've forwarded your message along with pictures to the store manager and district manager. You can always contact us at marketingmanager@sunrise-ridge.com or by phone 713-464-1385. Thank you! 

Nohely Castillo's profile image
Nohely Castillo 
7 years ago
Kendra Jones McLemore's profile image
Kendra Jones McLemore 
7 years ago

Don’t have an issue if they don’t take my stuff but there is no need to be rude about it. When I ask why they didn’t take something they totally get an attitude. I have a right to know why it was rejected. However they rejected clothes they said were worn or stained. They were not at all. The funny thing is I was shopping while i waited and found a dress with HOLES IN THE SLEEVE! Lol! And they said 2 brand new AE tanks were out of style and wouldn’t sell. As well as a barely worn pair of Levi’s. Oh well. I’ll donate to a cha... read more

Frequently asked questions about Plato's Closet

How is Plato's Closet rated?

Plato's Closet has a 3.1 star rating with 541 reviews. 

When is Plato's Closet open?

Plato's Closet is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com