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At Plato's Closet Cherry Creek / Glendale, we buy and sell casual. gently-used teen and 20's clothing, shoes, and accessories, You'll find a huge selection of trendy, and designer styles, as well as those every day basics you can't live without - all at up to 70% off mall retail prices! We're not your typical secondhand clothing store. We pay cash on the spot for everything we buy. The used items that we buy are: top-name brands, cool, hip, trendy, clean and in good condition. Typically, we buy items that have been in the re... read more
1485 S Colorado Blvd, Denver, CO, 80222, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Yesterday I came in with my mom helping me with bags. As I disabled person the staff totally ignored me but spoke to my mother instead. They gave me an estimation of 45 minutes and after 2 hours we went to see what was going on. They only took a pair of Birkenstock’s and a LuLuLemon pants. They made the excuse that my bags were too designer for them. These bags are from Marshall’s and TJ Maxx and even some faux designer knockoffs. I have over 2500 bags and wanted to clean out my closet.
Worst Plato’s location ever! Do not bother to waste your time, you will be disappointed
Avoid this Platos location. Customer service was HORRIBLE. Manager snapping at employees and customers alike. I was Made to feel so uncomfortable in the 4-5 minutes it took me to drop off my clothes that I didn't even return to get them. I'll never return to this location. It was almost as if I was bothering the manager by dropping clothes off to sell. She had no issue showing her frustration with me, having to take an extra 2 seconds to add me to the system & look at my single bag of clothing. the owner of this particular f... read more
Worst customer service I have ever experienced! The policies that they have here are not the same as at other locations. Apparently, you are only allowed to bring one bag to the store, which makes no sense because if your going to go out of your way to sell clothes to them than your probably going to bring more than 1 bag. Go to any other Plato’s Closet, I will never sell my clothes to this location ever again.
Business response:
Hi Grace I am the owner of this location and am mortified at your experience at my store. Could you please give me a call so I can get more information ? My name is Donna Gilner 7207755672
Every time I have been here the staff has been great. I have seen some poor reviews, and I can’t understand why. This is a consignment shop, you come here to buy discounted items. Don’t get mad if the service isn’t ‘Cherry Creek’ or if they don’t want to buy your clothes.
Business response:
Hi Lacey. Thank you for comments. We did speak to the 3 employees who were on the shift, including the one you reference who was by herself. The single person in the store volunteered to run the store solo for 30 minutes, so the other two employee…See More
Business response:
Hi, Mari, We are sorry that we failed to meet your expectations. We take our customer service very seriously and always welcome feedback. If you would like to provide more details or pass along a message to our Store Manager, please privately message us your contact information. Thank you.
Business response:
Hi Brandito, thank you for your review! We are happy you have a great experience and hope to see you again soon :)
Plato's Closet has a 2.8 star rating with 444 reviews.
Plato's Closet is open now. It will close at 6:00 p.m.
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