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Plato's Closet
- Clothing Rental
- Waterloo, IA
About this business
At Plato's Closet, we buy and sell gently used clothes, shoes and accessories for teens and twenty somethings. We have all the hottest name brands and styles that you see at the malls at up to 70% less than the mall prices. We look for brands such as american eagle, forever 21, express, roxy, lucky and many many more... Short on cash? Well...we pay CA$H on the spot for your gently used spring, summer, fall and winter clothes that are in style and in great condition. We buy all seasons of clothes... all the time... every sing... read more
Location details
2325 Crossroads Blvd, Ste A, Waterloo, IA, 50702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Doesn't sell anything bigger than a size 16, big girls like a good deal too
Business response:
Holly, because of the feedback from many customers like yourself, we have decided to start buying in more sizes! Our buyers are currently looking for girls sizes 00-20 and xs-3x! As a newer store, we start off with guidelines to get the store going and until we find out what our customers want to buy (and sell) from us. Thanks for your feedback and for helping us make this great decision for our store! We hope you'll stop in and visit us in the near future!
Love it! Store is awesome! Tons of deals and great prices!
This place is awesome and the clothes are organized by size and color so it makes it really easy to find what you are looking for. The staff is very friendly and all of the clothes are in great condition!
Business response:
Thanks for reviewing us, Shelby! Next time you come in be sure to fill out one of our customer feedback surveys! You could win a $25 gift card to shop some more by doing so and it helps us to know which of our employees has been helpful in making your shopping/selling experience great! Hope to have you back in our store again soon!
This place is a JOKE!!! Took things in twice to sell and were rejected both times because of what they say normal wear and tear. Funny because the clothes were still in the bags FOLDED IN THE SAME EXACT WAY WE TOOK THEM IN THEY NEVER LOOKED AT THEM. Hilarious part . . . just took tags off brand new stuff to see if they would buy it ~ nope normal wear and tear. BIG JOKE!!!! Try being honest with your customers and not so deceitful.
Business response:
Pam. Thanks for your feedback. We are working diligently to ensure our staff understands what types, brands and conditions are selling well in our store...and coaching them on how to most politely convey the reasons we are passing on certain items. We appreciate your comments, and hope you'll bring us clothes again in the future. I'm confident our staff will do a better job explaining these items.
Take less than a minute to go through 3 large bags of items then walk away for 20 minutes. Another person came up to ask if we needed help and we said we were waiting to finish but the first person walked off. Only offered 50 cents for the single leather coat they pulled out of our bags. Very rude staff and will not be retuning.
Business response:
Jason, we want to apologize about the bad experience you had at the store. We want to assure you that we take our customers' feedback very seriously and we will look into this situation further. If you would like to speak with one of our managers, we are both interested in speaking to you about your experience. Please understand that we must buy items based on many different factors including the amount of inventory and styles that are currently in our store. We intend to buy the most current styles that are in great conditi... read more
I was very disappointed as I brought clothes and walked around the store saw exactly the same things that I was bringing it in but they refused everything. I will not be coming back to your store nor will I recommend it to any of my friends
Don't try to sell anything there it's worthles, I won't be going there again
I attended the Friends and Family night and was impressed at how the staff handled the large amount of customers. My daughter found several items and we were really happy with the selection and prices.
Bad place to work at .
Frequently asked questions about Plato's Closet
How is Plato's Closet rated?
Plato's Closet has a 4.1 star rating with 703 reviews.
When is Plato's Closet open?
Plato's Closet is closed now. It will open tomorrow at 9:00 a.m.
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