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Platinum Management Inc
- Property Management
- Tucson, AZ
About this business
Location details
7225 E Broadway Blvd #140, Ste 140, Tucson, AZ, 85710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is by far the WORST HOA management team in *******. They do not answer phone calls or return emails and just kick the can down the road. ****** ***** is the so-called director and i have had to reach out to her numerous times for answers about major debt concerns and questions regarding our community and its Crickets.. literally 4 to 6 weeks for a response if you even get one and her responses are very basic with no follow ******* many others who have posted, I strongly suggest you look at their reviews they are hideous... read more
Key employees leaving for the day, before the end of business hours. Makes it hard when you live several time zones away. But my real issue is being spoken to with such lack of respect, right out of the gate. I was just calling to get the right website to pay my ***************. The bill they send has platinumonline.org... not the website you need to pay your bill. I was very politely asking for help and they said that was rude then refused to talk to me. Insisted they had the time, but they only send emails for instructions... read more
I purchased a home in a new development from ***************** in ******, ** in February, but, due to my father's deteriorating health and eventual death from ALS, was not able to begin moving in until August 1st. I had mail forwarding set up to ensure I would receive, and be able to respond to, any mail sent to my new home.When my mother and stepfather returned from their annual 4-month stay in ******* 2 days ago, they found several letters from PM addressed to me but sent to them, including two "Notices of Violation" and o... read more
I purchased a home in a new development from ***************** in ******, ** in February, but, due to my father's deteriorating health and eventual death from ALS, was not able to begin moving in until August 1st. I had mail forwarding set up to ensure I would receive, and be able to respond to, any mail sent to my new home.When my mother and stepfather returned from their annual 4-month stay in ******* 2 days ago, they found several letters from PM addressed to me but sent to them, including two "Notices of Violation" and o... read more
Business response:
Thank you for the opportunity to respond. The address disclosed at the top left corner of your recorded deed represents the mailing address of record. Unless the owner provides a different address to management, in writing, we cannot modify it. Since you did request the change on 8/23/23, all written notices and mailings will be mailed to the new address provided.The weeds you reference were cited on 3 different occasions - 5/11/23, 5/25/23, and 6/8/23. We are happy to provide you photos taken on those particular days if you... read more
Bought a rental property in Sierra Vista, AZ last year. Have received a dozen violation letters with regard too trash can and weeds. Not clear on where trash cans can be stored. My tenant stores them behind half wall near air conditioning unit. Evidently he is expected to return the can to this or some other mysterious hidden spot as soon as the trash is picked up. Evidently no one in this subdivision has a job and everyone is available to return cans to the hidden spot within seconds of garbage pick up. They also expect you... read more
Business response:
We do not set a hearing date in our letters, but rather invite the homeowner to schedule a hearing date. We give 14 days from the date of letter sent for response. I’m sorry if the postal service took 14 days from the date of the letter to deliver it. In regard to the trash can storage, the letter states it must me be out of view from the street and neighboring property. Most homeowners store cans in their rear yards or garage, I believe. Please call our office for further assistance with your violation issues. Our staff wou... read more
Platinum is my HOA management company. They take pictures of my property without any authorization from me. Which in my eyes is a security issue when I am a single women living alone at home. They constantly send out letters to have weeds pulled when these are dormant wild flowers not weeds. Not sure what their flower vs expertise knowledge is!! I find they have nothing better to do then patrol our neighborhood looking for anything they can so they can send out letters. I give them a D- of management of HOA's!!!
Business response:
Platinum Management is contracted by several Associations in Southern Arizona to monitor homes in residential communities for front yard maintenance, in addition to many other tasks related to homeowners association management. The home in which Ms. Atkin resides is governed by Covenants, Conditions, and Restrictions, which she agreed to abide by when she accepted the deed to her property. In addition to creating a restriction that only irrigated plants are to be present on the property (weeds and dormant wild flowers are no... read more
This companied has lied about various things over the last 3 years, and they lie to get out of the previous lies yet they expect the home owners to do what they demand or they threaten legal actions. They do not communicate with each other at all. When legal action is taken by a home owner they the management company tries to make illegitimate threats of their own. This company is useless.
This companied has lied about various things over the last 3 years, and they lie to get out of the previous lies yet they expect the home owners to do what they demand or they threaten legal actions. They do not communicate with each other at all. When legal action is taken by a home owner they the management company tries to make illegitimate threats of their own. This company is useless.
I have always (2 years) been able to contact the Association with concerns. Although they do not always follow through; I recently spoke of an issue I believe to be dishonesty within Platinum Management. The dishonesty was in a letter notifying me that my questions and concerns had been brought to the Board. However I was told (via email) they didn't have time in that meeting while other pressing issues were more important (color schemes in the community). Since expressing this concern above; I have been treated much diffe... read more
Frequently asked questions about Platinum Management Inc
How is Platinum Management Inc rated?
Platinum Management Inc has a 2.2 star rating with 102 reviews.
When is Platinum Management Inc open?
Platinum Management Inc is open now. It will close at 4:00 p.m.
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