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Platinum Ford Service Department
- Automotive
- Terrell, TX
About this business
The Platinum Ford Service Center is now open in Terrell! Backed by Gilchrist Automotive, our Service Facility offers incredible options that you can't find anywhere else. We always give you a complimentary multi-point inspection with any service. Repairing all makes and models, our Master Technicians give you the choice of OEM or aftermarket parts depending on your budget. Our workmanship is always warrantied too. Our Terrell Repair Shop is open early and closes late to make servicing convenient, even if you're living in For... read more
Location details
85 TX-557 Spur Suite B, Terrell, TX, 75160, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We had an amazing experience buying a car for our son thanks to Jason and Jose! From start to finish, they were friendly, knowledgeable, and truly went above and beyond to make the process easy and stress-free. They listened to our needs, answered all of our questions, and made sure we felt confident in our decision. Their professionalism and genuine care made this such a positive experience for our family. We couldn’t have asked for a better team to work with—thank you, Jason and Jose, for helping us find the perfect car fo... read more
Customer service and communication are awful! Took my vehicle in on a Wednesday, was told the part would be in on Thursday, vehicle ready Friday. I called Saturday am, they were going to put the part in, no word back from them. On Monday I called again was told the part would be on Tuesday. At this point they finally gave me a loaner. Vehicle “ready” Wednesday (a week later). Go to pick it up and they hadn’t ordered all the parts. Had to take the vehicle back. At least that time only took a couple hours. This is not the firs... read more
We came in to have our vehicle checked out after receiving a recall notice. Taylor in the service department was really sweet. She checked us in and went over our options and possible outcomes with us, went over and beyond to make sure our needs were met and even started planning our next service schedule with us. She was polite, punctual, and overall outstanding to work with. We appreciate her honesty and willingness to understand our needs. We can’t thank her enough! (Also, we passed our recall which was a bonus!)
Frequently asked questions about Platinum Ford Service Department
How is Platinum Ford Service Department rated?
Platinum Ford Service Department has a 4.7 star rating with 2,522 reviews.
When is Platinum Ford Service Department open?
Platinum Ford Service Department is closed now. It will open tomorrow at 7:00 a.m.
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