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Platinum Carpet Cleaners

4.8

About this business

Location details

9 Silliman St STE 425, San Francisco, CA, 94134, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:30 p.m.
Tue7:30 a.m. to 7:30 p.m.
Wed7:30 a.m. to 7:30 p.m.
Thu7:30 a.m. to 7:30 p.m.
Fri7:30 a.m. to 7:30 p.m.
Sat7:30 a.m. to 7:30 p.m.
Sun7:30 a.m. to 7:30 p.m.
4.880 reviews
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Mercedes M's profile image
Mercedes M 
2 weeks ago

After my dog had an accident on the carpeted steps, my cat marked the same area and another step, and by the next day the whole foyer had a strong pet urine smell. I called Platinum Carpet Cleaners after hours, and they still answered right away. Cole checked with the technician, and Jaime was willing to come out late that evening to clean and treat the steps. He did a great job on the carpet, helped with the odor, and made the area feel fresh again. I really appreciated the fast response, the professional carpet cleaning se... read more

xavier rangel's profile image
xavier rangel 
3 weeks ago

Platinum Carpet Cleaners went far beyond my expectations. I found them online late on a Saturday while looking for a quote for carpet cleaning in my home, and Jaime came out within an hour with no hassle. He was very professional, polite, and easy to talk to. Unlike other carpet cleaning companies I had contacted, he never tried to push me into replacing my carpet. That was a big relief. After a short walk-through of the house, Jaime took time to explain the soil buildup, the cleaning products, and the full carpet cleaning p... read more

Ayden Hines's profile image
Ayden Hines 
a month ago

I had a great experience with their rug repair and cleaning service. At first I was a little unsure since they only provide pickup and delivery in San Francisco, but the whole process went smoothly from start to finish. Marc was always on time, very professional, and friendly. He explained the rug repair process clearly, answered my questions, and made sure I was happy with the condition of my rugs after the work was done. I first sent in one older family heirloom rug to have the fringe repaired and cleaned up. When it was r... read more

Erwin cruz's profile image
Erwin cruz 
a month ago

I had a very disappointing experience with this company and would not recommend them for couch or sofa cleaning. From the beginning, communication with the technician was difficult and unprofessional. The biggest issue was that he started cleaning my couch using what appeared to be a carpet-cleaning machine designed for floors. I’m not an expert, but it immediately looked like the wrong equipment. When I pointed it out, he simply said, “Oh, sorry, it’s okay,” and switched to a different machine. Unfortunately, the problems d... read more

kathryn wagner's profile image
kathryn wagner 
a month ago

I would definitely recommend this carpet and upholstery cleaning service to anyone who needs a deep clean and sanitizing. They always go the extra mile to make sure the carpets, upholstery, and other fabric surfaces are cleaned just the way we want. I use them at my home, and I also count on them for the church where I pastor. They take care of all the carpet cleaning and also clean and sanitize the pews with great attention to detail. When several pipes broke in the main sanctuary, they responded quickly that same evening a... read more

Frequently asked questions about Platinum Carpet Cleaners

How is Platinum Carpet Cleaners rated?

Platinum Carpet Cleaners has a 4.8 star rating with 80 reviews. 

When is Platinum Carpet Cleaners open?

Platinum Carpet Cleaners is closed now. It will open at 7:30 a.m. 

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