Plano Suzuki

Lerin B. 

on Yellow Pages

8 years ago

Went in trying to find some accessories and Steve in parts was helpful. My girlfriend is new to riding, so it was helpful to have someone walk her through stuff she needed. 

Melita G. 

on Yellow Pages

8 years ago

Service after the sale.... So to follow up on my Jet-ski purchase, one of them was getting moisture in the display unit. Called AJ up and Bob, the service manager assured me they would not "fail" in the middle of the lake. Stopped by on my way to Ray Hubbard, and they got all the information and looked at it, ordered the part, then I took them back in once the part was here. Being new to Jet-skis, I asked AJ to have her guys look them over to make sure I wasn't doing anything stupid. She calls me up later that week to tell m... read more

Robbie C. 

on Yellow Pages

8 years ago

I want to personally thank AJ, Eric and Tom. I have wanted a 300 ninja for years and when I went to look on a busy Saturday Tom greeted me at the door and said if I needed any assistance or had any questions to let him know. I greatly appreciated that he did not at any time pressure me into anything like so many sales associates do, he just let me browse through the store and look and I appreciated that. I filled out my credit application for the bike and faxed it to AJ on a Sunday. Monday morning I received a call stating t... read more

Paulo K. 

on Yellow Pages

8 years ago

These guys are AWESOME! I purchased a pair of Kawasaki Jet-skis here back in May. Tom took GREAT care of me and even found the 2nd ski from another dealership. Got the deal all put together and AJ finished it off. She is VERY involved as the General Manager. NOT typical in most places. Kevin pitched in with some accessories, and they all really made me feel like family. That is the way they operate... LOVE it! Thanks Tom, AJ, and Kevin. 

Ingrid S. 

on Yellow Pages

8 years ago

Bought a Ninja 650 from them January 2015. Had a great experience with sales and financing. They were friendly and respectful of my time. I got a great bike at a great price and would highly recommend them. 

Cordiay H. 

on Yellow Pages

8 years ago

I have a 2014 Kawasaki Concours which uses a FOB for the security system and also has an emergency FOB. I managed to lose the emergency FOB so call a few weeks ago and had them order me another one. I finally went in today to have it programmed. To make a long story short Kevin found the FOB I had lost in my pannier. The parts department could not return the FOB so I purchased it. Then the dealership management refunded my money and said they would keep it in stock. It was a very nice gesture and something the obviously didn... read more

Eola S. 

on Yellow Pages

8 years ago

I bought a used 07 Burgman from PKS in 2009 and my great service experience has been why I continue to use them. While I don't expect same day service, every job I've taken in for them has been done well and warrantied when needed. My latest job, a combo CVT belt/coolant swap and other needs was taken care of and the scooter runs as new. I trust Bob as their Service Manager and he makes good on his word. That to me is worth my business and my money. 

East F. 

on Yellow Pages

8 years ago

I just purchased my second concourse 14 from Plano Kawasaki and the experience was outstanding just as I expected. Very fair and straightforward. I visited other dealerships who offered a lesser price online however when I all was said and done prices were very similar. I went back to Plano Kawasaki because they said straight out what they could do and that is what they did. Highly recommended, Larry and AJ are a pleasure to deal with.