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Planned Administrators

2.5

About this business

Location details

17 Technology Cir, Columbia, SC, 29203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.560 reviews
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Tammy Stone's profile image
Tammy Stone 
2 weeks ago

My sister Keisha lost her husband in May . She had life insurance through her work which uses this company and they keep telling her that her life insurance on him was issued in 2 checks and mailed in August. She has waited patiently and calls every so often to which the same person keeps telling her different things. She has not received the checks and no one knows anything. We are going to have to get a lawyer. Stay away from this company. Such a scam and hassle. 

Jonathan Bennett's profile image
Jonathan Bennett 
a month ago

PAI customer service SUCKS!!! If your employer uses PAI I would recommend finding another employer. This group absolutely SUCKS!!! 

Jay Rogers's profile image
Jay Rogers 
2 months ago

Julie is the nicest, sweetest, and most polite! She'll give you courteous assistance. 

Donald Lyn's profile image
Donald Lyn 
2 months ago

Went to cancel my plan. I was told it would take 3-4 billing cycles to cancel. I went to doctor the following week. They were told that my plan was terminated. While I was in the office I called them they said I was active. My provider requested them to fax my information to them showing eligibility they said it can take 24 hours. I now don’t have an appointment I can reschedule in time. I now have nothing good to say about this company. Get coverage through the marketplace. 

Jay Schooley's profile image
Jay Schooley 
3 months ago

Worst company ever for service or doing anything they promised. Very shady company scams you out of short term disability. Tells you to use the website to find in network providers, but the website never works. Claims is a joke they keep calling every week asking same questions and saying they are submitting to underwriters. But yet to see or hear anything that shows any progress. This is just a big scam in my opinion. If I win my medical battles I hope to get my company to drop this fake insurance. It would have gotten nega... read more

Frequently asked questions about Planned Administrators

How is Planned Administrators rated?

Planned Administrators has a 2.5 star rating with 60 reviews. 

When is Planned Administrators open?

Planned Administrators is closed now. It will open at 9:00 a.m. 

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