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Planet Smoothie

4.3

About this business

Location details

2148 Duluth Hwy, Ste 113, Johns Creek, GA, 30097, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3186 reviews
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haley ruiz's profile image
haley ruiz 
a month ago

Placed a mobile order in the middle of the day, during their open hours, and the doors were locked and an employee inside, intentionally ignoring me and others at the door. I tried calling to get a refund and no one picked up the phone despite, again, an employee being inside. I will have to report the transaction on my card now seeing as my money was stolen and they did not cancel my order or turn their mobile ordering option off. I can understand needing to close the store early, I do not understand stealing customers mone... read more

Kiema Lewis's profile image
Kiema Lewis 
2 months ago

I placed online order today at 5:18 pm for Peanut Butter Power Up and l added strawberry fruit. Upon my arrival the employee was engaged on his cell phone, which was no problem, except he had not noticed the order have been sent through so he proceeds to begin the order while Waiting his personal device was ringing he did not answer it, however upon completion and him presenting my drink, I noticed there was no strawberry. He quickly apologized and proceeded to add the liquid strawberry and blend up my drink. Now he presente... read more

Manuela GRADDICK's profile image
Manuela GRADDICK 
3 months ago
Shanita Trice's profile image
Shanita Trice 
4 months ago

If you have some time to spare, this place might be for you. I waited 23 minutes for my small smoothie, with two people ahead of me and one more waiting. During lunchtime, there was only one employee visible and working. To make matters worse, the music was excessively LOUD. I've been to other Planet Smoothie locations where the customer service is excellent, the place is clean, and there are enough staff members. The last time I left a review, the owner suggested ordering ahead. Well... while it's nice to have alternatives,... read more

Terrence Edwards's profile image
Terrence Edwards 
5 months ago

It’s become too hit and miss probably due to all the staff changes. I get one of the Açaí based bowls usually and today was the worst one I’ve had from this location. It was barely halfway full, the based was melted and basically ice. Couldn’t even finish it. Extra star because they were at least polite. The owner probably doesn’t want to come back which is understandable. The goal when running a business is to ultimately move away from being an employee and just running it. Things were so much better back then though. 

Frequently asked questions about Planet Smoothie

How is Planet Smoothie rated?

Planet Smoothie has a 4.3 star rating with 186 reviews. 

When is Planet Smoothie open?

Planet Smoothie is closed now. It will open at 9:00 a.m. 

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