This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Planet Fitness
- Recreation
- Tulare, CA
About this business
Location details
1277 N Cherry St, Tulare, CA, 93274, United States
Get directions
Planet Fitness uses ABC Financial for billing. When signing up, you're required to provide two forms of payment: your checking account and a debit or credit card. I had two memberships—one for myself and one for my daughter. All payments are due on the 17th of each month. If a payment from your checking account fails, ABC Financial will charge your secondary payment method (your card), usually around the 24th, and they add a $15 late fee. In my case, they claimed that my daughter’s membership payment was declined by my bank ... read more
There are backpacks all over the floor, God knows who may be carrying weapons, cell phone usage is out of control even though there are signs on the walls stating no cell phones in workout area. Just the other day a guy had a tripod taking videos of himself, I believe this is illegal to video in a private establishment because people don't want to be in your video. The new managers now running the gym are always goofing off behind the counter instead of doing their jobs, the place is getting dirty.... take it for what it's w... read more
Have been going to the North Shepherd location for several months now and although the equipment is nice, (the reason for two stars instead of one), none of the rules of use are enforced; in the 30 minute workout section which has a sign clearly stating that the limit on each machine is two minutes, users sit on the machines while texting for sometimes up to 20 minutes. Today there were two users taking turns sitting on one machine and texting while doing so. After using almost every machine in the area, I gave up and left. ... read more
Planet Fitness used to be the place that boasted they were the "judgement-free zone"...well not any longer. Their location on Gettysburg Pike is apparently under new (Gen Z-age) management, and they did a complete renovation of the gym floor. Now there's twice as much space dedicated to free weights (and half as much again for "cross training" like rope pulls, tire-flipping and kettlebells, to the detriment of what used to be a stretching area). There was also obviously a push for younger clientele, because now it's full of ... read more
Every time I come in, the person at the front desk (TJ) just glares at me instead of greeting me. I don't feel welcome. I'm paying for a gym membership, not to be intimidated by staff. The rest of the facility is fine but management should address this behavior.
I stopped in to inquire about a Silver Sneakers membership.. The start at the front desi were having a ball talking to one another... I thought they were very unfriendly and unprofessional... I really thought that Alex was rude... I wanted to check the place out... Alex looked at me like I was getting on his nerves.. That was not cool. Alex and his co-workers are there to make our visits awesome.. So we would want to return again and again... I was thanked for taking the orientation class .. That's really funny!! I never to... read more
They added a few new machines and moved around others. 1/4 of the equipment was removed from the building. Having space between machine wasn't the problem!. Now people waiting on machine is the problem but hey they now have plenty of room while they wait....... They replaced a 4 station cable machine with a 2 station Matrix machine and just a month in 1/2 of it is broken. Who know how long that's going to take to get fixed because nothing happens fast at Plant Fitness. Now we have more people standing around waiting... T... read more
Planet Fitness in Canandaigua, NY, is the worst gym we have ever visited. I rate it at the bottom of all Planet Fitness locations. The Staff are horrible, unfriendly, unwelcoming, and hostile, and create a terrible negative atmosphere in the club. The manager needs to be replaced, and the staff should be retrained in basic customer service skills. For my wife and me, it was an unwelcoming experience, and we wanted to leave immediately. The women staff are the worst. They talk very rudely and have a bad, nasty attitude. Someb... read more
The new equipment at the Alpine location in Grand Rapids is a huge improvement over the old equipment, the new cycle bikes are great! I am cyclist with the Pelton app, new bikes are just as good if not better. Please keep them.
Frequently asked questions about Planet Fitness
How is Planet Fitness rated?
Planet Fitness has a 4.5 star rating with 407 reviews.
When is Planet Fitness open?
Planet Fitness is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com