This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Specialties Planet Beach at South Square is an automated day spa. We offer Red Light therapy, Hydration Station, Slim It Body Wraps, Teeth Whitening, Mystic Spray Tan, and 5 levels of UV Tanning including a High Pressure Tanning bed. We just added a chair massage, Therasage massage bed, Lumiere Red Light Facial, and a Mystic HD customized heated spray tan booth! History Established in 2006. Planet Beach is changing the way the world rejuvenates. With a variety of convenient, self-automated spa services, we can help you achie... read more
3415 Westgate Dr #104, Ste 104<br>South Square Mall, Durham, NC, 27707, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very caring experience – I have been a member at PB for about 3 years now. I had to put my account on hold/freeze; I just could not afford it anymore. Then as many may have experienced my bank sent me a different debit card. Did I mention I also moved and never updated my information? Needless to say my PB account fell 3 months behind due to the different numbers on my debit card and they needed to place my account into collections. As a professional I completely understand. Once I was finally tracked down by the collection ... read more
This Place Is The Place To Be! – If you want that Beautiful Deep Bronze Tan that you see and think Dang I want that tan!! Then this is the place to go!! The staff is great and the beds are Wonderful!! If you want to stay away from the UV rays then get a spray tan! I had it done for my wedding and it looked great!
Nicest Salon in the Area! – I went to Planet Beach at South Sqaure Mall 2 days ago and was greeting by a friendly knowledgeable staff. The salon was spotless and they have equipment that is out of this world. I returned yesterday and was once again greeted with a fun and personable staff. I highly recommend this place and have found my place to tan for years to come. You gotta check this place out!!
Be Careful..... – I just canceled my membership and was unaware of the hidden fees to get out of the contract. When I called the person was busy cleaning beds and helping folks that were walking in the door so the explanation of the fees kept changing with every other conversation he was having with others. In the end, I owed $155 to cancel my membership. I was going to wait out my contract but he said there was still a cancellation fee even at the end of a contract!!! What is that about?? Anyhow, in my opinion, PB is not an... read more
Business response:
At Planet Beach Contmpo Spa we have packages that fit everyones needs. We sell individual sessions, multiple sessions, 1, 3, 6, and 12 month unlimited paid in full options. None of these options require a membership. We also offer 12 and 24 month memberships. Those that sign a membership get several member benefits. Members get discounts on lotions, can make appointments, can use any Planet Beach nation wide and also get a discounted price per month. You did owe a cancellation fee because you cancelled your membership early ... read more
DUKE-Check this place out! – I am a Duke Student from Florida. I tanned in Florida for seveeral years and was very worried about finding another place by Duke. I visited Planet Beach at South Square mall a week or so ago (about .5 mile from Duke)...WOW was I impressed. They have loads of new tanning equipment but they also have relaxing Spa beds and spray tan. I am a med student and find this such a welcome treat for myself. I do it twice a week. This place literally dissolves my stresses away. They cater to Duke students, t... read more
You HAVE to CHECK this place out! – I have been to a ton of tanning salons but this place is the best I have ver been to. It not only has several levels of tanning but also has a relaxing spa bed and the Mystic spray tan got me great results. I found the staff very helpfull and informative. Way to go Planet Beach South Sqaure, you have earned my business!
very dissapointed! – I really hate doing this as I am a business owner myself but I just had hands down the worst customer service experience of my life. I visited the tanning salon on a Sunday afternoon and the young lady at the counter not only ignored the fact that I walked in, she walked right past me to sit down in the waiting area to explain new packages to two potential clients. I do understand the importance for new clientelle so I waited patiently and did not say a word. Meanwhile, other customers were coming in and... read more
Tan elsewhere! – This salon is the most expensive in the area. Avoid salon after 4pm, it's crowded and associates don't keep up with scheduled appointments so you end up waiting anyway. Also, in my experience the management was very unprofessional!
Business response:
I am very sorry that you did not enjoy your experience with my salon. At Planet Beach South Square we definitely focus on providing the best customer service possible. Our prices are also very competitive and if you find someone cheaper we will match anyone's price. We are also one of the only salons with a state of the art High Pressure Bed imported from Italy and a massage hydration bed. So in the end it is very hard to compare us as we have very unique, awe enspiring equipment. We take 100's of appointments per week and m... read more
Great Place – I am a Duke student and it is really convenient to school and everyone I know goes here - we love Planet Beach!. The people that work there are really friendly and helpful and they keep it clean. I always have great color from all of their different beds and find that I don't have to go as often as I have in the past with other tanning salons. It is definitely the nicest tanning salon in Durham.
Planet Beach has a 2.9 star rating with 37 reviews.
Planet Beach is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com