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Crystal Ray-Brown on Facebook
4 years ago
05/10/2019, 06:19 AM
I had the WORST customer service experience ever. I was on my lunch break and the person at the register didn’t tell me before I paid for
My food that it would take 20 mins for my order to be done because I ordered hot wings he said the pizza would take 10min but the hot wings will take 20. Okay now 43 mins past and they forgot to put downs the wings so I ask to speak to the manager Sergio. I explain to him that I was now late for work and had I known it would take this long to complete my order I would have requested my money back. I told him my pizza has been sitting there for 33 mins and the hot wings was not even dropped. I request him to just give me my order free he refused. He said only the wings or the pizza. I didn’t have a problem with that but my Pizza had been sitting The for 33 mins when I could have been gone back to work with a hot pizza . So I asked for my money back and asked for corporate number I was given a fax number went back in to get the correct number and no one could give me the number for Corporate... REALLY
Crystal Brown on Facebook
4 years ago
05/10/2019, 01:53 AM
I had the WORST customer service experience ever. I was on my lunch break and the person at the register didn’t tell me before I paid for
My food that it would take 20 mins for my order to be done because I ordered hot wings he said the pizza would take 10min but the hot wings will take 20. Okay now 43 mins past and they forgot to put downs the wings so I ask to speak to the manager Sergio. I explain to him that I was now late for work and had I known it would take this long to complete my order I would have requested my money back. I told him my pizza has been sitting there for 33 mins and the hot wings was not even dropped. I request him to just give me my order free he refused. He said only the wings or the pizza. I didn’t have a problem with that but my Pizza had been sitting The for 33 mins when I could have been gone back to work with a hot pizza . So I asked for my money back and asked for corporate number I was given a fax number went back in to get the correct number and no one could give me the number for Corporate... REALLY
Joe Montalvo on Facebook
6 years ago
04/06/2017, 07:05 AM
First time for me and we loved it. We will definitely be coming back again. The cashier was very nice and helpful.
Business Response:
Joe Montalvo thank you for being a Pizza Patron fan ! We hope to see you soon, on your next visit! 🍕❤️
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Lupe García on Facebook
6 years ago
03/28/2017, 17:12 PM
Pizza Patrón, es la pizza k les gusta a mis hijos,y además es economica,ami también me gusta mucho, se las recomiendo.y sobre todo k todos los trabajaores.son muy amables. La manager Susana Ortiz.muy buena persona
Business Response:
Lupe García thank you for being a Pizza Patron fan ! We hope to see you soon, on your next visit! 🍕❤️
Michael Del Toro on Facebook
6 years ago
11/17/2016, 07:54 AM
Susana Ortiz is the worst manager ever! She should be fired. Bad service from head to toe. As long as she works there I will never eat Pizza Patron again!
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