Pittsford Tree & Landscape Inc

Deborah Mathewson 

on Google

3 months ago

It's May 2025 and here to provide update on large trees we bought from Pittsford Tree and Landscape (aka Village Garden Store) and they planted in Fall 2022. We've been trying for two years to get them to take responsibility and honor their written guarantee but to no avail. The attached photos were taken on May 7, 2025. They show the ridiculous way they chopped the root ball and then planted it bare root. This Sunburst Locust tree never had a chance of successfully transplanting. What replays with us are Bevin's initial wor... read more

Deborah Mathewson 

on Google

10 months ago

They won’t honor their written 2 year guarantee on 2 large trees we purchased and they planted in October 2022. We have been trying to address issues with these trees since spring 2023 and still don’t have a resolution 18 months later! Bevin never returns our calls or emails so we have driven to the nursery several times. Each time she lies to us and promises to come to inspect and trim the trees but does not follow through. She offered to extend the warranty to 3 years but refused to put it in writing. My last communication... read more

Keegan Fisher 

on Google

a year ago

Had fantastic help today with Hydrangeas by Nevaeh. She was helpful and educated me beyond what I was hoping for. Such a helpful place. 

Michele Levine Caryl 

on Google

2 years ago

Chris and his team of long term employees did an incredible job on our hardscape and landscape project. This is the second time we have worked with them on a major yard project in addition to planting maple trees for us. Their attention to detail created a finished entry landscape above and beyond our expectations. Chris listened to my change requests and he and his crew implemented them without complaint. We are so happy we chose PTL again for our most important landscape project! 

Warren Zimmerman 

on Google

4 years ago

Great place to buy Christmas trees and other landscaping products